Accueil » Cyber-attacks: time to mobilise defences! Cyber-attacks: time to mobilise defences! Stores deprived of their VSEs, merchant sites rendered inoperable by malicious software. How to fight against cyber hackers who are taking full advantage of the boom in e-commerce? How to reassure customers? We present an overview of the public cases and the best protection via cybersecurity practices for retail. Through . Published on 16 February 2022 à 17h42 - Update on 17 February 2022 à 10h22 Resources In parallel with Covid-19, which weakened teams and security, cybercriminals are organising into efficient networks. They have states, institutions (hospitals, town halls), but also retail brands on a hunting list. There are many examples, including Lise Charmel in receivership after a cyber-attack, the shutdown of e-commerce at Media Markt, a V.S.E. hacked at Co-op in Sweden and theft of customer data at Sephora. The blackmail of ‘denial of service’ which overwhelms e-commerce sites with a flood of requests, generated by bots (automats) is common. Several brands have been forced to pay ransoms to obtain an antidote to viruses blocking computer networks and warehouses. “Everyone can be affected, especially small and medium-sized businesses that are less equipped to fight such crimes,”… This article is for subscribers only Already have an account? Log in You are not registered yet ? Sign up for a free trialfree for 1 month Online services : studies, analyses, databases and much more Daily Briefing : latest news digest Weekly letters Last name First name Email address Essentials Synthèse et historique de tous les contenus sur une thématique suivie en détails par la rédaction Les dernières publications How retail professionals are adopting generative AI CRM: The new levers of customer loyalty Analyzes Synthèse et historique de tous les contenus sur une thématique suivie en détails par la rédaction Les dernières publications Tony Sciarrotta, Reverse Logistics Association : "Recycling is always the worst option in terms of value creation" Inflation, retail sales, unemployment: 3 macro-economic indicators to understand the health of retail in Europe and the U.S.A.