Jeremy Lamri, Tomorrow Theory : “There isn’t a single HR topic that won’t be impacted by generative AI” With ChatGPT’s popularity continuing to grow since its launch in November 2022, Jeremy Lamri, co-author of ‘Travailler à l'ère des AI génératives’* (Editions EMS), explains about how generative artificial intelligence technologies will revolutionise the world of work, especially HR practices, and reflects on the challenges facing companies. Entrepreneur and researcher specializing in understanding and developing human potential, Jeremy Lamri also co-founded Le Lab RH and he speaks to us here as CEO of HR innovation studio Tomorrow Theory.
Great Britain: Tesco equips staff employees with body cameras Europe British retailer Tesco (300,000 employees) is equipping store staff with body cameras, to counter the sharp rise in physical assaults by customers and to enhance safety.
South Africa: Walmart strengthens the team to support digital growth Africa, Middle East Despite a low valuation of the Massmart subsidiary, the world’s largest retailer by sales has not abandoned South African ambitions. Quite the contrary,…
David Eichholtzer, Wam Agency: “With Google’s new SGE, the visibility game is getting tougher” David Eichholtzer, Founder of Wam Agency, has been testing the Search Generative Experience (SGE), available in the U.S.A. via Google Labs. We asked him about the Gen Z's expectations in terms of search and how will tomorrow's search pages look like.
NFT: Bouygues Telecom partners with Cohort to build customer loyalty For a month, Bouygues Telecom has been using Web3 to build loyalty and commitment among environment-committed customers, in partnership with Cohort and 1,000 associations. mind Retail presents all the details.
USA: How Walmart and Amazon are embracing generative AI Americas While companies like Amazon and Apple have reduced access to generative A.I. tools in workplaces, this is not the case for Walmart (net sales of US$314 billion in H1 2023,…
Uyghur forced labour : Investigations launched in Canada against Walmart and Hugo Boss Asia Following complaints from a group of NGOs, an investigation has been launched into Walmart and Hugo Boss which are two of three companies being accused of sourcing from factories suspected of using forced Uyghur labour.
L’Occitane confirms that its owner is considering a takeover Asia The cosmetics group, which grew by 20% in the last financial year, is considering a privatisation. On Monday 4 September, trading in the company's shares was once again suspended on the Hong Kong stock exchange.
TikTok Shop could lose at least US$500 million in the USA in 2023 Americas TikTok Shop, the social network’s e-commerce solution, could lose more than US$500 million in the U.S.A.…
USA: Shein makes historic breakthrough in physical retailing Americas While the Republican Attorney Generals in 16 states asked the SEC to investigate whether Shein’s supply chain uses forced labour,…
Free “77% of retailers want to increase the drive-to-store portion of their advertising investment” By Sandrine Prefaut, Managing Director of S4M in France. Operating in 10 countries (USA, Canada, France, Italy, UK, Switzerland, Benelux, Asia-Pacific region…), S4M is an international “drive to store” platform, expert in generating traffic in physical and digital points of sale.
The Thai example of Central Food Retail. Understanding the elements of online profitability Asia With a turnover of €2.1 billion in 2020, Central Food Retail under Central Retail is the largest supermarket chain in Thailand (more than 1,000 stores). From delivery in less than 25 minutes (known as Quick Commerce), to picking arbitrages and the imminent launch of a subscription offer, E-commerce and Digital Director Julien Tessonneau details his roadmap. Exclusively for Mind Retail.
Free Home electrical products. Why rental sites flourish For electronic devices, circular Economy models that maximizes convenience and minimizes expense for consumers gain traction in Europe.
Jeremy Lamri, Tomorrow Theory : “There isn’t a single HR topic that won’t be impacted by generative AI” With ChatGPT’s popularity continuing to grow since its launch in November 2022, Jeremy Lamri, co-author of ‘Travailler à l'ère des AI génératives’* (Editions EMS), explains about how generative artificial intelligence technologies will revolutionise the world of work, especially HR practices, and reflects on the challenges facing companies. Entrepreneur and researcher specializing in understanding and developing human potential, Jeremy Lamri also co-founded Le Lab RH and he speaks to us here as CEO of HR innovation studio Tomorrow Theory.
David Eichholtzer, Wam Agency: “With Google’s new SGE, the visibility game is getting tougher” David Eichholtzer, Founder of Wam Agency, has been testing the Search Generative Experience (SGE), available in the U.S.A. via Google Labs. We asked him about the Gen Z's expectations in terms of search and how will tomorrow's search pages look like.
NFT: Bouygues Telecom partners with Cohort to build customer loyalty For a month, Bouygues Telecom has been using Web3 to build loyalty and commitment among environment-committed customers, in partnership with Cohort and 1,000 associations. mind Retail presents all the details.
Photovoltaics, electricity bills: retailers launch a green offensive Over and above the inflation caused by the war in Ukraine, retailers are stepping up initiatives to make energy a profitable line item in their P&L. How have they managed to reduce electricity consumption in 2022, and by how much? With the development of shaded areas, can energy become a profitable business unit? mind Retail interviewed a dozen retailers to find out their strategies.
[Amazon results] Operating margin doubled, driven by e-commerce and the marketplace in Q2 2023 Amazon's total sales rose by 11% in Q2. While cloud services continued to slow, e-commerce and the marketplace returned to sustained growth. To improve efficiency in the last mile and speed up deliveries still further, the group is rethinking the logistics strategy in the U.S.A.
Automatic checkouts: Specialist retailers follow in supermarket footsteps Automated checkouts have been widely adopted by supermarkets, and are now being deployed at specialty retailers. Between recruitment difficulties, cost inflation and consumer satisfaction, chains such as Fnac, Kiabi and Leroy Merlin have followed in the footsteps of pioneers such as Ikea, Décathlon and Zara.
Karine Abbou: “Since the arrival of Chat GPT, there’s been an earthquake at Google” Karine Abbou is a former lawyer and founder of the Content Marketing Academy. Based in the U.S.A., she has been helping B2B brands to design and implement their content strategy for 10 years. Since November 2022, she has been focusing on generative AI applied to marketing, offering companies training modules dedicated to AI and Google SGE (the new Searching experience). For mind Retail, Karine Abbou explained how generative AI is already transforming the marketing profession.
Jeremie Profeta, CTO Sonepar “The digital marketplace will launch in France by the end of 2023 and the USA could follow very quickly” Europe Sonepar, the world's largest electrical equipment retailer, has announced investments of €2 billion in supply chain and €1 billion in an international digital platform. Jeremie Profeta, C.T.O. and Member of the Executive Committee, talks to mind Retail about the evolution of B2B customer journeys, data, marketplaces, generative AI and retail media.
Free Amandine de Souza, Leboncoin: “We add B2B and aim to become Europe’s leading second-hand retailer” Amandine de Souza, Managing Director of Leboncoin (Adevinta Group), was a guest at the latest FrenchFounders meeting in Paris, attended by mind Retail. She explained a transformation of the second-hand sales site, which aims to integrate a new professional trade offer and become Europe's leading second-hand retailer.
Free Amandine de Souza, Leboncoin: “We add B2B and aim to become Europe’s leading second-hand retailer” Amandine de Souza, Managing Director of Leboncoin (Adevinta Group), was a guest at the latest FrenchFounders meeting in Paris, attended by mind Retail. She explained a transformation of the second-hand sales site, which aims to integrate a new professional trade offer and become Europe's leading second-hand retailer.
Sandrine Préfaut, Locala: “A quarter of retailers have begun to ‘discountise’ their offer” Interviews In an exclusive interview with mind Retail, Locala, a specialist in multi-local solutions ranging from "drive to store" to visibility issues, presents the three key findings of an annual survey of 3,000 consumers in 5 countries (France, UK, Italy, Netherlands and Belgium). Sandrine Préfaut, Locala's Managing Director for Europe, outlines key trends.
Sam Bergius, Amazon : “Since January 2023, our Grade & Resell and liquidations programs sold more than 1 million products” Interviews Sam Bergius, Amazon Marketplace Manager, is responsible for Fulfillment By Amazon in the UK, managing FBA selling partners in both the U.K. and the European Union. Amazon has just postponed by 10 years a commitment to decarbonise half of all its shipping by 2030, so he explained his current sustainable roadmap to mind Retail.
Kiabi to open soon 70 corners in Auchan hypermarkets Kiabi unveiled their strategic roadmap for 2023. This includes expanding products for children and babies, launching the new marketplace in Spain and Italy and massively rolling out “corners” at Auchan hypermarkets.
Free Apparel Group opens first “phygital” fashion store in Dubai Sit comfortably on a couch in front of a giant screen showing brand images like Calvin Klein or Tommy Hilfiger. Select the items you like on the shelves provided.…
Ingka Centres starts construction of a first Indian mall … Ingka Centres, a subsidiary of the Ingka Group (turnover of €37.4 billion in the fiscal year to August 2021 up by 6% year-on-year) started construction of the Gurugram mixed-use complex on 16 August 2022.…
‘Yes Ad’ zones: in-store traffic takes a hit in Q1 2023 Given exclusive access to the Adot study, mind Retail revealed that in France, only 13% of households in ‘Yes Ad’ zones affixed an “opt-in” sticker to letterboxes at the end of March 2023. As a result, in-store traffic is clearly affected, with a 19% gap at specialist retailers and a 5% gap among food retailers compared with the national averages. All the figures, channel by channel.
Reusable dishes: French anti-waste law constraining fast-food chains On 31st May 2023, France's fast-food retailers had to present action plans to the government for adopting reusable tableware for on-the-spot consumption. While the legislation is not yet binding, adoption has been patchy. This is a particularly sensitive issue for the fast-food retailers interviewed by mind Retail. We present an overview of the adoption of the French decree, company after company, and the impact on in-store operations.
[Case study] Merchandising : How Etam went from 15 to 4 days for new collections set up With 1,300 points of sale, which account for most of turnover, the Etam Group (Etam, Undiz, Maison 123, Ysé and Livy) adopted the Yoobic application to ensure compliance with in-store merchandising. The challenge is to increase the control of store tasks and thus improve compliance rates.
Uyghur forced labour : Investigations launched in Canada against Walmart and Hugo Boss Asia Following complaints from a group of NGOs, an investigation has been launched into Walmart and Hugo Boss which are two of three companies being accused of sourcing from factories suspected of using forced Uyghur labour.
India: Shein joins forces with Reliance to fight U.S. regulator The WSJ revealed that Shein signed a partnership with India’s Reliance Industries as it faces scrutiny from the U.S.A.…
U.A.E. retailers will be subject to Corporation Tax from June 1st 2023 While G.D.P. growth reached 7.6% in 2022, the United Arab Emirates will introduce a first Corporate Tax from June 1st,…
Great Britain: Tesco equips staff employees with body cameras Europe British retailer Tesco (300,000 employees) is equipping store staff with body cameras, to counter the sharp rise in physical assaults by customers and to enhance safety.
South Africa: Walmart strengthens the team to support digital growth Africa, Middle East Despite a low valuation of the Massmart subsidiary, the world’s largest retailer by sales has not abandoned South African ambitions. Quite the contrary,…
USA: How Walmart and Amazon are embracing generative AI Americas While companies like Amazon and Apple have reduced access to generative A.I. tools in workplaces, this is not the case for Walmart (net sales of US$314 billion in H1 2023,…