[mind Retail Day] How AI has become a performance lever for physical stores How can omnichannel retailers make the most of AI technologies, whether generative or not? What results can they expect? The mind Retail Day, held in Paris on June 19, offered an opportunity to take stock of these issues with Réuel Mizrah, Managing Director of La Maison Convertible, Marine Morel, Head of Innovation at Saint-Maclou and Benoît Sétif, Executive Director at Fifty-Five consultancy.
E-commerce: LVMH and Alibaba combine cloud and AI technologies Asia On May 22, at Viva Technology, in Paris, LVMH and Alibaba announced a five-year technology partnership to optimise customer experiences and logistics (inventory management,…
Philippe Muhr, Intersport: “GenAI at the start of the chatbot funnel, helps us better assess consumer’s needs and boosts conversion” At the 1-to-1 show in Monaco, Philippe Muhr, E-Commerce Director at Intersport, spoke exclusively to mind Retail about his transformation roadmap, and the results of the integration of GenAI into customer relations in partnership with Iadvize. The next step is to integrate AI into vendor’s tools.
Supply chain: Blue Yonder launches generative AI functionality Americas As generative AI use cases have been mushrooming in the retail sector, US supply-chain management software publisher Blue Yonder (formerly JDA,…
Castorama launches a chatbot boosted by generative AI In France, Castorama launched a chatbot that integrates three LLM models, based on Athena, the technological foundation developed by the Kingfisher Group. While customer data remains outside the scope of the project, this launch raises questions about the future of the ‘Search’ experience.
[Info mind Retail] Cdiscount: +30% conversion thanks to GPT-4 Europe Since July 2023, Cdiscount (80 million products) has been exploring the industrial use of generative AI, particularly for product categorisation.…
Generative AI: Amazon to invest up to US$4 billion in Anthropic Americas The digital cloud giants are not slowing investments in generative AI, which needs massive computing power to function properly. Following Google and a US$300 million investment in Anthropic in February 2023 (it is now a 10% shareholder),…
Jeremy Lamri, Tomorrow Theory : “There isn’t a single HR topic that won’t be impacted by generative AI” With ChatGPT’s popularity continuing to grow since its launch in November 2022, Jeremy Lamri, co-author of ‘Travailler à l'ère des AI génératives’* (Editions EMS), explains about how generative artificial intelligence technologies will revolutionise the world of work, especially HR practices, and reflects on the challenges facing companies. Entrepreneur and researcher specializing in understanding and developing human potential, Jeremy Lamri also co-founded Le Lab RH and he speaks to us here as CEO of HR innovation studio Tomorrow Theory.
USA: How Walmart and Amazon are embracing generative AI Americas While companies like Amazon and Apple have reduced access to generative A.I. tools in workplaces, this is not the case for Walmart (net sales of US$314 billion in H1 2023,…
Karine Abbou: “Since the arrival of Chat GPT, there’s been an earthquake at Google” Karine Abbou is a former lawyer and founder of the Content Marketing Academy. Based in the U.S.A., she has been helping B2B brands to design and implement their content strategy for 10 years. Since November 2022, she has been focusing on generative AI applied to marketing, offering companies training modules dedicated to AI and Google SGE (the new Searching experience). For mind Retail, Karine Abbou explained how generative AI is already transforming the marketing profession.
