Home » HR practices » Recruitment/Employer branding/employee loyalty » United Kingdom: Imperial London Hotels recruits older staff to adapt to customer needs United Kingdom: Imperial London Hotels recruits older staff to adapt to customer needs In the wake of the pandemic, Imperial London Hotels, like many other companies in the hotel sector, is facing a labour shortage. Its solution has been to rethink its recruitment process in order to attract more candidates aged over 50 to meet the expectations of a multigenerational clientele. Through Emeline Vin. Published on 02 October 2024 à 11h38 - Update on 02 October 2024 à 11h39 Resources From 1,200 employees in 2019 to 10 times fewer only two years later: like many companies in the hotel and restaurant sector, Imperial London Hotels lost almost all its staff during the pandemic, due to lockdowns and restrictions. But in spring 2021, the UK capital “came back to life, there were people everywhere and we thought we had time to prepare for the recovery, but we had to speed up the reopening of our hotels”, recalls Sandra Nunes, the human resources director of the London hotel chain. After almost a year and a half of closed doors,… Emeline Vin Need more info ? Contact mind's on-demand study service Which service do you want to contact :WritingCommercial serviceTechnical SupportFirst name Last name Organization Function email* Object of the message Your messageRGPD J’accepte la politique de confidentialité.NameThis field is for validation purposes and should be left unchanged. Essentials Les dernières publications CSRD: social and environmental reporting market takes shape Supporting parenthood in the workplace: a win-win strategy Analyzes Les dernières publications Paternity leave: data observations from 41 countries EU: during H1 2022 five EU Member States have raised their minimum salary levels
