Home » Industrial relations » Transnational industrial relations » Teleperformance: global agreement committing to trade union freedom eventually signed after years of conflict Teleperformance: global agreement committing to trade union freedom eventually signed after years of conflict On 01 December 2022 French digital business solutions group Teleperformance succumbed and signed a global agreement on social responsibility. The text, which mind RH has obtained, commits Teleperformance both to guaranteeing freedom of association wherever it is poorly guaranteed by law and to complying with due diligence obligations; two issues over which the company has been facing litigation. Through Antoine Piel. Published on 18 January 2023 à 13h48 - Update on 18 January 2023 à 17h22 Resources A ‘concerted desire for progress in the field of the working environment, particularly in health and safety’ for the group’s 440,000 employees. Thus the message put forward by the company when announcing the document’s signing. Teleperformance had previously refused to sign an initial version of the text, but a few years later has u-turned and signed a very similar document. The catalyst for this turnaround was an October 2022 report in US Time magazine revealing that Teleperformance was employing underpaid Colombian moderators on the TikTok platform and that reprisals had ensued following attempts to create a trade union within the company.… This article is for subscribers only Already have an account? Log in You are not registered yet ? Sign up for a free trialfree for 15 days Online services : studies, analyses, databases and much more Daily Briefing : latest news digest Weekly letters Last name First name Email address Antoine Piel Corporate sustainability due diligenceGlobal Framework Agreements Need more info ? Contact mind's on-demand study service Which service do you want to contact :WritingCommercial serviceTechnical SupportFirst nameLast nameOrganizationFunctionemail* Object of the messageYour messageEmailThis field is for validation purposes and should be left unchanged. Essentials Les dernières publications What type of employment status will platform workers hold? mind RH updates its comparison of several countries’ regulatory responses CSR: support for caregiving employees, a new challenge for companies Analyzes Les dernières publications Paternity leave: data observations from 41 countries EU: during H1 2022 five EU Member States have raised their minimum salary levels
