Home » South Korea : CJ Olive Young tests multilingual personal shoppers in-store South Korea : CJ Olive Young tests multilingual personal shoppers in-store Through Morgane Monteiro. Published on 14 March 2025 à 11h25 - Update on 24 July 2025 à 9h08 Resources To appeal to an increasingly international clientele, Korean cosmetics giant CJ Olive Young (turnover 2024: US$3.5 billion, up 24%, net margin ratio at 10% of sales) is trialling multilingual shopping assistants in the Seoul flagship store.… Morgane Monteiro cosmeticscustomer experienceDigital and omnichannelfinancial resultspersonal shopper Read more H&M saved margin in 2024 but remains in decline in America and Asia Faced with the downturn in Asia, Kering's sales fell by 12% and LVMH by 2% Watsons, L'Oréal and Alibaba take the brunt of China’s flagging demand China: Cosmetics, luxury goods and fashion collapsed in 2024
