Retail

Featured image of the article How Mobilier de France reduced the share of cheque payments from 80% to 50%
How Mobilier de France reduced the share of cheque payments from 80% to 50%
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
15 October 2026
Featured image of the article Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT
Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT
AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...
16 October 2026
Cashback: Younited secures an exclusive contract with Bouygues Telecom
Following Orange and the launch of a marketplace, Bouygues Telecom is strengthening a customer loyalty strategy by focusing on purchasing power with a new cashback offer. For French fintech...
16 October 2026
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
8 October 2026
How Maison A.Constant built a unified customer database with n8n
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
Data - Market Indicator
Numbers that speak. Barometers, benchmarks and overviews: our analysis of key sector studies and data.
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Featured image of the article Facing SharkNinja’s hegemony, Carrefour and Darty gain ground on TikTok Shop
Facing SharkNinja’s hegemony, Carrefour and Darty gain ground on TikTok Shop
While Sephora follows in Ulta's footsteps on TikTok Shop in the US, mind Retail analyzed sellers performance in Q2 2026. Based on exclusive data from Lengow and Kalodata, this European market...
7 September 2026
Featured image of the article Before an IPO, Shein forced to reveal margin erosion in 2025 and impact of US tariff shock
Before an IPO, Shein forced to reveal margin erosion in 2025 and impact of US tariff shock
Made public ahead of a Hong Kong listing planned for September, Shein’s financial documents, seen by mind Retail, confirm the shift experienced by the fast-fashion retailer. Despite a 8% sales...
Featured image of the article E-commerce: click-through rate down by 5.4% since Google AIO launch in France
E-commerce: click-through rate down by 5.4% since Google AIO launch in France
mind Retail has gained access to exclusive Ahrefs figures on the impact of Google "AI Overviews" responses for the e-commerce sector. Launched on July 22, 2026, in France as part of AI Mode, these...
Featured image of the article Food barometer 2026: Walmart takes the lead in the global grocery e-commerce battle
Food barometer 2026: Walmart takes the lead in the global grocery e-commerce battle
Despite sustained growth for most grocery retailers in 2025, margins tightened and the hierarchy has reshuffled, favouring the most omnichannel and diversified companies, such as Walmart, Ahold...
Essentials
Master the fundamentals: key topics, essential players, strategic challenges.
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Featured image of the article OMS: agentic AI sets new standards for e-commerce orchestration
OMS: agentic AI sets new standards for e-commerce orchestration
Long confined to ‘click & collect’ or ‘ship from store’, Order Management Systems (OMS) are now expanding integration due to the rise of agentic AI which provides fine orchestration of flows...
18 December 2025
Featured image of the article Digital Product Passport: the regulatory weapon forcing the retail industry into a new era
Digital Product Passport: the regulatory weapon forcing the retail industry into a new era
With less than 6 months to go before the delegated Acts come into force, the Digital Product Passport crystallises a dual challenge: shifting from a linear model to a circular economy and enabling...
25 July 2025
Featured image of the article Refund fraud: how to detect and prevent it
Refund fraud: how to detect and prevent it
Refund fraud, long considered taboo but increasingly popular on social media, accounted for 15.1% of returns in the United States in 2024. Document fraud, amplified by AI, is also on the rise...
11 April 2025
Featured image of the article In the age of generative AI, new SEO levers are becoming essential
In the age of generative AI, new SEO levers are becoming essential
As an increasing share of traffic switches to AI search engines such as ChatGPT, Perplexity, Gemini and Copilot, SEO teams are reviewing their practices and organisation to increase visibility...
21 March 2025

The letter mind Retail

Each month, mind highlights a strategic issue in the sector and explores its business impact through expert analysis and key market figures.
mind Retail october 26
October 2026 Tuesday 06 October 2026
Analysis
Understanding change: deciphering business models, strategies and emerging challenges.
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Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT
AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...
16 October 2026
How Mobilier de France reduced the share of cheque payments from 80% to 50%
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
15 October 2026
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
12 October 2026
How Maison A.Constant built a unified customer database with n8n
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
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Cashback: Younited secures an exclusive contract with Bouygues Telecom
Following Orange and the launch of a marketplace, Bouygues Telecom is strengthening a customer loyalty strategy by focusing on purchasing power with a new cashback offer. For French fintech...
16 October 2026
Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT
AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...
16 October 2026
How Mobilier de France reduced the share of cheque payments from 80% to 50%
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
15 October 2026
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
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Raw data to get to the source of information. Explore our resources and uncover trends through our charts and dashboards.
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Résultats financiers des retailers de la GMS
Financial results of the world’s largest food and fashion retailers
Revenue, net profit, margin rates, share of online sales, stock market capitalisation… Every year, mind Retail analyses the main financial indicators of the world’s largest grocery and fashion...
Featured image of the article Which retail players have the best scores in the professional equality index?
Which retail players have the best scores in the professional equality index?
In France since 2019, companies with more than 50 employees have to provide the Ministry of Labour with a gender equality score. mind Retail analysed the scores of companies in 8 retail sectors.
4 November 1993
Other topics that will catch your interest
our tailored monitoring: explore by themes, keywords, and emerging topics.
How AI gives control back to e-retailers: Onepoint’s analysis within a context of search dispersion
As the fragmentation of product discovery - or Search - becomes bigger, now split between social networks, marketplaces and LLMs - Lucie Pérus, Marketing and Customer Experience Manager at...
H1 review: LLM establish themselves as a new channel, retailers must keep up
In just six months, conversational AI engines such as ChatGPT and Gemini have evolved from mere curiosities into a major customer acquisition channel, now capturing almost 20% of referral traffic...
3 July 2026
All in Box signs with Advantail and prepares a conversational AI mode
Faced with declining occupancy rates and lower marketing budgets, property owners are seeking greater cost efficiency. This is a niche where All in Box is gaining traction. According to our...
How Mobilier de France reduced the share of cheque payments from 80% to 50%
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
15 October 2026
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
How Maison A.Constant built a unified customer database with n8n
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
After supermarkets and fashion, Dior and Cartier are now the target of cyber attacks
As cyber attacks have been mushrooming in Europe's fashion and food sectors, luxury goods are not being spared. Recently, customer data from Dior (LVMH) and Cartier (Richemont) was raided.
Customer satisfaction: Actionable enhances product with an AI Data Analyst assistant
Just a year after launch, tech start-up Actionable, which specialises in predicting customer satisfaction, is picking up speed. With a product launch, ISO 27001 certification, an award at...
30 April 2025
ChatGPT transitions from a search engine to an e-commerce platform
While denying any affiliation practices, OpenAI is launching a new shopping experience directly within ChatGPT. A search engine connected to the web since October 2024, the platform now includes...
29 April 2025
Cdiscount Advertising targets revenue of €100 million in 2027
As retail media now accounts for 7.8% of total revenue, Cdiscount shared, during a press day, an update on new advertising levers in terms of videos, customer reviews and promotions. Insights from...
28 September 2026
How Vusion, Solum and Pricer are accelerating in-store data capture
While electronic shelf label manufacturers were strongly represented at NRF Europe, new formats, uses and data sources are gaining traction, from retail media to signals emitted by customer...
23 September 2026
From beauty to DIY, Médiaperformances gains traction in Europe with 3 more retail partners
While Mediaperformances, historically focused on FMCG retailers, targets both international expansion and new verticals, CEO Claire Koralewski shared with mind Retail, during NRF Europe, a...
22 September 2026
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One topic, multiple dimensions, a complete view. Our reports help you understand an issue from its business, technological, and regulatory angles.
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Retail is going conversational
Conversational interfaces for Longchamp sales assistants powered by Cegid Retail One, fully conversational search at Cocooncenter.com, use of simple prompts to orchestrate product data and content at UpsellR, AI-generated school supply baskets at Bureau Vallée… As Q4 gets underway - a critical...
Our articles to stay up to date on the topic
Featured image of the article Retail is going conversational
How Upsellr boosts conversion at Les Mousquetaires and targets traditional PIMs
While his start-up shakes up an array of players focused on product data management solutions, Edouard Margain, Co-Founder of Upsellr, shared with us at NRF Europe the results of the data...
19 September 2026
Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
From stores to headquarters, Cegid aims to become retail’s first agentic platform
After launching the first pilots of its conversational AI “super app” in stores, Cegid is rolling out new omnichannel modules, including an in-store data acquisition module, conversational AI for...
1 October 2026
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Retail media & LLMs: navigating intent-driven and custom experiences
From store aisles to ChatGPT Ads placements, retail media is shifting away from traditional slots, formats and keywords toward intent-based targeting. Driven by lower access costs to LLMs, full catalog connectivity via Lemrock, multi-retailer data pooling through Dunnhumby, and the rise of...
Our articles to stay up to date on the topic
Featured image of the article Retail media & LLMs: navigating intent-driven and custom experiences
From ChatGPT Ads to Amazon Alexa for Shopping: advertising in LLMs scales up in Europe
This summer, OpenAI successively rolled out its ChatGPT Ads platform in the UK and in 30 European countries. From formats used, CPM levels notably for FMCG products and the new role of GEO...
27 August 2026
E-commerce: click-through rate down by 5.4% since Google AIO launch in France
mind Retail has gained access to exclusive Ahrefs figures on the impact of Google "AI Overviews" responses for the e-commerce sector. Launched on July 22, 2026, in France as part of AI Mode, these...
Roxane Laigle (Lemrock): “With the rise of AI, the CPC or CPM advertising model will lose ground to buying intent”
While AI is now part of 40% of purchasing journeys, Lemrock intends to become the key infrastructure connecting retailers' product catalogues to conversational engines (ChatGPT, Perplexity...
27 July 2026
Retail media: Vusion strengthens its footprint with the acquisition of In-Store Media
As part of a strategy of vertical integration and boosted by a strong H1 2026, Vusion acquired Spanish retail media specialist In-Store Media (2025 revenue: €120 million). This debt-financed deal...
3 August 2026
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H1 review: LLM establish themselves as a new channel, retailers must keep up
In just six months, conversational AI engines such as ChatGPT and Gemini have evolved from mere curiosities into a major customer acquisition channel, now capturing almost 20% of referral traffic to e-commerce sites in the USA and 10% in Brazil and in India. Faced with this lightning-fast...
Our articles to stay up to date on the topic
Featured image of the article H1 review: LLM establish themselves as a new channel, retailers must keep up
View the entire dossier
How will agentic commerce translate into physical stores?
As the race towards agentic AI accelerates, blurring the boundaries between e-commerce sites, marketplaces and large conversational models, retailers are reorganising their infrastructures around an omnichannel unified architecture. This is highlighted by Walmart’s historic achievement of...
Our articles to stay up to date on the topic
Featured image of the article How will agentic commerce translate into physical stores?
View the entire dossier

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Picnic plans to open a 3rd warehouse in France
To support growth, the Dutch online grocery retailer Picnic (global revenue 2025 : 1.5 billion euros, up by 25%) continues to concentrate their logistics network. In France, revenue was reported...
23 January 2026
Customs duties: Shein and Temu raise prices
In the United States, in response to Donald Trump’s decision to raise customs duties to 145% on Chinese imports and end the de minimis rule from May 2, Asian e-commerce giants Shein and Temu...
With 40% of online sales, Best Buy is banking on influence to reach a new level
In the U.S.A., with preparation for a marketplace by June 2025, Best Buy (2024 turnover US$41.5 billion, down by 4.4%) launched an affiliate programme for content creators on April 8. Not yet...
mind Retail
Data - Personalities
Track the moves. Executive profiles to identify key players, their career paths, and areas of expertise.
1
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
2
Cdiscount Advertising targets revenue of €100 million in 2027
As retail media now accounts for 7.8% of total revenue, Cdiscount shared, during a press day, an update on new advertising levers in terms of videos, customer reviews and promotions. Insights from...
28 September 2026
3
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
8 October 2026
4
From stores to headquarters, Cegid aims to become retail’s first agentic platform
After launching the first pilots of its conversational AI “super app” in stores, Cegid is rolling out new omnichannel modules, including an in-store data acquisition module, conversational AI for...
1 October 2026
5
Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT
AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...
16 October 2026
6
Retail is going conversational
Conversational interfaces for Longchamp sales assistants powered by Cegid Retail One, fully conversational search at Cocooncenter.com, use of simple prompts to orchestrate product data and content...
Most viewed articles of the month
Content that matters: what your peers are reading, what shapes their perspectives.
How AI gives control back to e-retailers: Onepoint’s analysis within a context of search dispersion
As the fragmentation of product discovery - or Search - becomes bigger, now split between social networks, marketplaces and LLMs - Lucie Pérus, Marketing and Customer Experience Manager at...
H1 review: LLM establish themselves as a new channel, retailers must keep up
In just six months, conversational AI engines such as ChatGPT and Gemini have evolved from mere curiosities into a major customer acquisition channel, now capturing almost 20% of referral traffic...
3 July 2026
All in Box signs with Advantail and prepares a conversational AI mode
Faced with declining occupancy rates and lower marketing budgets, property owners are seeking greater cost efficiency. This is a niche where All in Box is gaining traction. According to our...
How Mobilier de France reduced the share of cheque payments from 80% to 50%
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
15 October 2026
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
How Maison A.Constant built a unified customer database with n8n
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
After supermarkets and fashion, Dior and Cartier are now the target of cyber attacks
As cyber attacks have been mushrooming in Europe's fashion and food sectors, luxury goods are not being spared. Recently, customer data from Dior (LVMH) and Cartier (Richemont) was raided.
Customer satisfaction: Actionable enhances product with an AI Data Analyst assistant
Just a year after launch, tech start-up Actionable, which specialises in predicting customer satisfaction, is picking up speed. With a product launch, ISO 27001 certification, an award at...
30 April 2025
ChatGPT transitions from a search engine to an e-commerce platform
While denying any affiliation practices, OpenAI is launching a new shopping experience directly within ChatGPT. A search engine connected to the web since October 2024, the platform now includes...
29 April 2025
Cdiscount Advertising targets revenue of €100 million in 2027
As retail media now accounts for 7.8% of total revenue, Cdiscount shared, during a press day, an update on new advertising levers in terms of videos, customer reviews and promotions. Insights from...
28 September 2026
How Vusion, Solum and Pricer are accelerating in-store data capture
While electronic shelf label manufacturers were strongly represented at NRF Europe, new formats, uses and data sources are gaining traction, from retail media to signals emitted by customer...
23 September 2026
From beauty to DIY, Médiaperformances gains traction in Europe with 3 more retail partners
While Mediaperformances, historically focused on FMCG retailers, targets both international expansion and new verticals, CEO Claire Koralewski shared with mind Retail, during NRF Europe, a...
22 September 2026