Home » [mind Retail Exclusive] In addition to X, Yuka users will soon be able to contact brands on Instagram and LinkedIn [mind Retail Exclusive] In addition to X, Yuka users will soon be able to contact brands on Instagram and LinkedIn Three months after enabling users to contact FMCG and beauty brands live, Julie Chapon, co-Founder of the Yuka product safety app, revealed results of the feature to mind Retail. Through Morgane Monteiro. Published on 24 January 2025 à 11h22 - Update on 24 July 2025 à 10h43 Resources Launched on November 19, 2024, the new ‘Contact The Brand’ feature offers Yuka users (2023 sales: €3.8 million, up by 80% in a year, 65 million users in 6 countries) a service to ask brands to change the composition of a product,… Morgane Monteiro cosmeticsCSRcustomer experienceFMCG Read more [NRF 2025] L'Oréal makes AI a strategic pillar of development in 2025 [NRF 2025] Under threat from customs duties, CSR is fading into the background Cosmetics: a European directive could cost the French industry €1 billion The major retail and e-commerce trends of 2025 Focused on beauty in the U.S.A., Yuka doubled customers in one year
