Department stores: How Myer went from 7% to 20.5% of online sales

Australia's largest department store retailer has turned the business around with a customer-focused strategy which delivers. At the World Retail Congress in Paris, C.C.O. Geoff Ikin shared the omnichannel and efficiency gains.

Through Sophie Baqué. Published on 29 April 2024 à 10h39 - Update on 29 April 2024 à 13h32

On April 17, 2024, department store chain Myer (sales of US$2.2 billion in the year to end-July 2023, up by 12.5%, via 56 stores) presented the results of rationalisation.…