department stores

On September 18, the French data protection agency CNIL fined La Samaritaine €100,000 for concealing cameras in storage areas in August 2023. These had been installed to catch employees...

30 September 2025

Divestitures, restructuring: BHV and El Corte Inglés seek a second wind

In mid-June, El Corte Inglés department stores published annual results for the year ending February 2025. After deciding in April to abolish the executive committee, the retailer reported...

25 June 2025

Printemps sets up in the U.S. against a backdrop of department store crisis

After beginning international expansion in 2022 in Doha (Qatar) with 40,000 sq.m, the Printemps group (21 department stores, confidential turnover) selected New York as the entry into the U.S.A...

13 March 2025

Alibaba sells Intime department stores and loses US$1.3 billion

On December 16, Alibaba Group (Q3 2024 sales: US$33.7 billion, up 5%) announced the sale of the department store subsidiary Intime, acquired in 2017 for US$2.6 billion. Once approval has been...

20 December 2024

British department stores Selfridges flies under Thai-Saudi flag

On October 7, 2024, the Saudi Arabian public investment fund announced acquisition of Austrian Signa‘s shares in Selfridges Group. The Saudi government thus becomes a 40% minority...

14 October 2024

Retail media: Criteo signs Selfridges and Belk department stores

After losing ManoMano and Boulanger in recent months, retail media specialist Criteo announced on October 8 a new partnership with U.S. department stores’ Belk (2023 sales of US$3.1 billion...

8 October 2024

Swiss department stores Globus are now under Central Group’s Thai governance

On September 30, Thailand-based Central Group (sales of €3.3 billion for Central Retail in H1 2024 up 6%), completed ownership of Switzerland’s Globus. Although the chain was acquired...

1 October 2024

Toy specialist Hamleys opens more concept stores in Dubai and London

In Dubai, on August 23, Hamleys (2023 sales: US$59 million, down by 8.8%, after a rise of 68% in 2022), the oldest British toy chain, now a subsidiary of Reliance Retail (acquired in 2019 for...

26 August 2024

Macy’s develops post-purchase retail media with Rokt AI

After a test phase last autumn, Macy’s Media Network, the Macy’s advertising network created in 2020, signed a partnership with New York-based retail tech Rokt on August 8, 2024. This...

21 August 2024

The Saudi public investment fund wants 50% of Selfridges

On July 15, following the publication of an insolvency report on the Austrian property company Signa, the Saudi Arabian Public Investment Fund (PIF) wants an increased stake in Selfridges (2023...

2 August 2024

Department stores: faced with pressure from the market, Nordstrom wants to go private

According to WWD, the American department stores’ chain Nordstrom announced an intention to go private, following a press release from the Nordstrom brothers last April. Similar to...

30 July 2024

Galeries Lafayette returns to 2019 sales levels

Galeries Lafayette celebrates a 130th anniversary this year. After returning to pre-Covid sales levels, the department store chain is forecasting revenue of €3.85 billion this year. Despite an...

17 June 2024

After very heavy weather, Chalhoub and Times Square take emergency measures

Two heavy storms wreaked havoc in Dubai on April 16 (254 mm of water) and on May 2. The damages recorded, with the heaviest rains the city has seen since 1949, is still being assessed for the...

29 May 2024

China and India don’t have enough luxury, says Savills

According to a Savills report published on May 15, luxury store openings worldwide fell by 13% in 2023. 41% took place in China, where the number of new luxury stores nevertheless fell by 12%...

16 May 2024

Department stores: How Myer went from 7% to 20.5% of online sales

On April 17, 2024, department store chain Myer (sales of US$2.2 billion in the year to end-July 2023, up by 12.5%, via 56 stores) presented the results of rationalisation. Launched in 2019 by...

25 April 2024

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Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

Fnac Darty to launch Wero on its e-commerce sites

According to our information, Fnac Darty is about to deploy European payment solution Wero, based on account-to-account instant transfers, on its e-commerce sites. Already active in Germany at...

4 September 2026

Why Shein emits twice as much CO2 as Inditex for equivalent revenue

On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...

3 September 2026

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Electronic shelf labels: why the US regulator threatens rollout

In the USA, the Federal Trade Commission has just required full transparency on the use of pricing algorithms based on personal data, under threat of penalties. In this regulatory framework...

21 August 2026

E-commerce: click-through rate down by 5.4% since Google AIO launch in France

mind Retail has gained access to exclusive Ahrefs figures on the impact of Google "AI Overviews" responses for the e-commerce sector. Launched on July 22, 2026, in France as part of AI Mode, these...

20 August 2026

From ChatGPT Ads to Amazon Alexa for Shopping: advertising in LLMs scales up in Europe

This summer, OpenAI successively rolled out its ChatGPT Ads platform in the UK and in 30 European countries. From formats used, CPM levels notably for FMCG products and the new role of GEO...

27 August 2026

With Claudeforce, Salesforce opens data to Anthropic and shifts into the conversational AI era

With the announcement of deep integration of the Claude LLM within the Salesforce ecosystem via MCP servers, SaaS software interfaces are fading in favour of AI agents. According to...

9 September 2026

Retail media & LLMs: navigating intent-driven and custom experiences

From store aisles to ChatGPT Ads placements, retail media is shifting away from traditional slots, formats and keywords toward intent-based targeting. Driven by lower access costs to LLMs, full...

31 August 2026

Facing SharkNinja’s hegemony, Carrefour and Darty gain ground on TikTok Shop

While Sephora follows in Ulta's footsteps on TikTok Shop in the US, mind Retail analyzed sellers performance in Q2 2026. Based on exclusive data from Lengow and Kalodata, this European market...

7 September 2026