Home » Non-compliant products, price perception, customs tensions: Zalando, Fnac-Darty, Carrefour and Procos sound the alarm Non-compliant products, price perception, customs tensions: Zalando, Fnac-Darty, Carrefour and Procos sound the alarm During the Start Me Up day organised on July 3, 2025 by Fevad, Laura Toledano (Zalando), Enrique Martinez (Fnac-Darty), Emmanuel Grenier (Carrefour), Emmanuel Le Roch (Procos), Henri Isaac (teacher) and Philippe Goetzmann (Philippe Goetzmann law firm) shared views on the challenges facing European e-commerce. Through Sophie Baqué. Published on 11 July 2025 à 16h01 - Update on 12 August 2025 à 11h38 Resources Laura Toledano, General Manager for Western Europe, Zalando “We are seeing that the political will to regulate e-commerce is accelerating, particularly with the fast fashion law that has been passed in France and Shein’s recent 40 million euros fine. If all European countries do the same tomorrow, it will hurt them more. As for taxing packages below the 150 dollars threshold, I think we can go further. In 2024, 4.6 billion packages fell below this threshold in Europe. That’s double the number in 2023 and triple the number in 2022. We need to act quickly. Political awareness is there and I believe things will accelerate. Of course, consumers are looking for low prices. But as an e-retailer, we can also choose to address this in a different way,… Sophie Baqué CSR and HREconomy and regulatorsFevadFnac DartyregulationRetailer and e-commerce Read more Interview Reglementary Gero Furchheim, Ecommerce Europe: "The challenges posed by marketplaces, often based in Asia, are the current priority" Marketplaces: Brussels wants to limit entry of non-compliant products Faced with Shein's growth, the U.S. and the E.U. attack exemptions from customs duties To curb Amazon, Shein, Temu and AliExpress, Brussels wants to tax small parcels Customs duties: Shein and Temu raise prices
