Retailer and e-commerce
With Linxo, SoCoo’c digitises payments to support omnichannel strategy
In a kitchen market that is still predominantly physical, SoCoo’c (Mobalpa, Perene, Hygena) is accelerating digital transformation to streamline the customer experience and secure payments. Arnaud...
- Retail
- Retailer and e-commerce
- News
22 October 2025
How Ikea France optimises store management control with AI
In a context of declining sales for Ikea France, down by 3.6% in 2024, Christophe Cadic, Digital Director, presented the Good Practices Assistant during the Hubforum. Dedicated to Management...
- Retail
- Retailer and e-commerce
- News
13 October 2025
Antoine Jouteau, Leboncoin : “We are launching our first warranty offer for multimedia products”
As Leboncoin prepares to celebrate a 20th anniversary in 2026, mind Retail interviewed Antoine Jouteau, the outgoing Chief Executive Officer. As Jacob Aqraou, Executive Chairman of the Board of...
- Retail
- Retailer and e-commerce
- Analysis
13 October 2025
[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates
While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...
9 October 2025
Peak season 2025: From generative AI to conversion, the innovative strategies of Galeries Lafayette, La Grande Récré, Boozt and Blissim
How are retailers and e-merchants preparing for peak season 2025? With the rise of generative AI engines in customer searches and LLM tools, what are the priorities for Digital and Omnichannel...
- Retail
- Retailer and e-commerce
- Analysis
30 September 2025
Amazon closes Fresh stores in the U.K. and reorganises food retail business
Less than 4 years after opening a first Amazon Fresh store in the UK, the group (Q2 2025 revenue: US$168 billion, up by 13.3%) announced on September 23 the closure of 14 British Fresh stores and...
30 September 2025
Auchan Retail’s job protection plan invalid due to lack of union consultation
While Auchan Retail continues to reduce retail areas by 25%, the Lille-based Administrative Court invalidated a job protection plan on September 23. The retailer, whose like-for-like turnover fell...
30 September 2025
TikTok Shop: how to build a catalogue optimised for influencer strategies
What strategies do retailers use to select their offerings on TikTok Shop? What are the most effective commercial levers? 5 months after the launch of the social commerce platform in France...
- Retail
- Analysis
22 September 2025
With AI, Rakuten launches its marketplace in Spain at a lower cost
On September 15, 2025, Rakuten (2024 turnover: €13.9 billion, up by 10% year-on-year, with a net loss of €790 million) announced the launch of a marketplace in Spain, the first step in a...
22 September 2025
Generative AI: following Walmart and Carrefour, Albertsons launches customer chatbot
On September 10, 2025, Albertsons, the 5th largest grocery retailer in the U.S.A. (2024 turnover: US$80.4 billion, up by 2% on a like-for-like basis excluding petrol) unveiled ‘Ask...
- Retail
- Retail tech
- News brief
15 September 2025
[2025 Fashion Barometer] Inditex, Fast Retailing, Shein, Nike… Who is really winning the battle for profits?
Which omnichannel fashion retailers boosted online sales during the last financial year? How has their store network evolved? What is the impact on profitability? In the 3rd edition of our...
10 September 2025
[Puma sale] In an anxious market, how much room for price manoeuvre do Nike, Adidas and JD Sports have?
As Kering's holding company sells Puma, mind Retail analysed the latest financial results of the footwear retailers and their commercial and pricing strategies. Here are the key figures to...
- Retail
- Retailer and e-commerce
- News
8 September 2025
Shein accelerates growth in Europe in H1, despite a major financial penalty in France
According to DSA data consulted by mind Retail, Shein revved up engines in key EU markets in the first half of 2025, with monthly active users up 14%. This is a notable rebound after 6 sluggish...
- Retail
- Retailer and e-commerce
- Analysis
5 September 2025
After a poor second quarter, Target is reshuffling the deck: new C.E.O., new priorities to get back on track
The U.S. grocery retailer Target is embarking on a strategic shift after a difficult first semester. With 19.6% of online sales and three-quarters from non-food products, the US's third-largest...
- Retail
- Retailer and e-commerce
- Analysis
27 August 2025
Customer service: With AI, Saks reduces calls requiring humans by 20%
On August 8, Saks officially launched Sophie, an AI-powered voice and text assistant designed with the U.S. conversational platform NLX and AWS. Since April, customers can ask the AI agent about...
13 August 2025
Lagardère Travel Retail announces 3 appointments in Latin America and the Pacific
With Frédéric Chevalier taking over as C.E.O. of Lagardère Travel Retail on July 1, Monday, July 21, 2025, Lagardère (2024 revenue: 8.94 billion euros, up by 10.6%...
22 July 2025
Our mind news
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
- Retail
- mind Exclusive
- Retail tech
15 October 2026
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
After launching the first pilots of its conversational AI “super app” in stores, Cegid is rolling out new omnichannel modules, including an in-store data acquisition module, conversational AI for...
- Retail
- mind Exclusive
- Retail tech
1 October 2026
While Mediaperformances, historically focused on FMCG retailers, targets both international expansion and new verticals, CEO Claire Koralewski shared with mind Retail, during NRF Europe, a...
- Retail
- mind Exclusive
- Retail tech
22 September 2026