Home » Lowe’s and Home Depot are banking on AI to assist customers Lowe’s and Home Depot are banking on AI to assist customers Through Morgane Monteiro. Published on 14 March 2025 à 10h11 - Update on 24 July 2025 à 9h40 Resources In the U.S.A., n°1 and n°2 D.I.Y. retailers, Home Depot and Lowe’s, unveiled their AI assistant a day apart. Home Depot (2024 turnover a US$159.5 billion,… Morgane Monteiro AIchatbotconsumer experiencecustomer experiencefidélisationfinancial resultsgenerative IAHome DepotLowe'sshopping assistant Read more [NRF 2025] Shopping assistants, forecasting, digital twins: Nvidia unveils the new use cases for AI in retail and supply chain Analyse Chatbot: between Castorama and ManoMano, the transformation capacity of GenAI can be doubled 2 months after launch, La Maison Convertible's chatbot converts 15% of users US housing crisis: Home Depot and Lowe's on the front line Exclusive [mind Retail Exclusive] After 3 months of a pilot, what are the results of Castorama's chatbot powered with GenAI? Following the collapse of Big Lots, specialist retail concentrates in the U.S. The Home Depot launches new app for in-store salespeople
