Philippines: Faced with an increase in marketplace disputes, the government is tightening the screws

With e-commerce (including services) having grown by 14% in 2024 in the Philippines, coupled with a 25% increase in complaints, the government wants to strengthen oversight between marketplaces and 3P sellers.

Through Morgane Monteiro. Published on 07 April 2025 à 17h02 - Update on 07 April 2025 à 20h49

During the Retail Asia Summit held in Manila on March 13, the Department of Trade and Industry (DTI) of the Philippines announced the recruitment of 40 additional agents to strengthen the E-Commerce Bureau, which is responsible for connecting companies and platforms to build trust between merchants and consumers.…

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