[confidential] Interflora is about to launch an unlimited delivery subscription service in Italy

Having made subscription a lever for repeat sales and customers loyalty in France, the flower delivery platform is unveiling priorities for Europe. Marta Lucas, Group Head of Relationship Marketing, presents her roadmap. It includes a roll-out of subscription in Italy, business messaging tests with Whatsapp in Southern Europe and optimisation of e-mailing campaigns with Notify.

Through Sophie Baqué. Published on 26 June 2023 à 15h53 - Update on 08 September 2023 à 17h27

An omnichannel model par excellence, with a platform linking customers and partner florists, Interflora (a subsidiary of MyFlower, controlled by the PAI Partners fund since 2021) is continuing with a subscription offer: Interflora+. Launched in France in 2017, then in Spain, the impact of the subscription has been significant in terms of customer loyalty and also purchasing frequency.…

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