France: generative AI and older workers central to BPCE’s skills management strategy

On 17 July 2025, BPCE and its trade unions signed a second agreement on jobs and career management within the banking group. The text places generative artificial intelligence at the core of its skills strategy and introduces measures in anticipation of the forthcoming law on older workers. It also establishes dedicated social dialogue on the use of generative AI.

By Antoine Piel. Published on 15 October 2025 à 17h29 - Update on 15 October 2025 à 17h30

The jobs and career management agreement unveiled at the end of September by the BPCE group (100,000 employees, nearly 90% of whom are in France) has been in force since July, following its signing by all the representative trade unions: CFE-CGC, UNSA and CFDT. Valid for a period of three years, the text incorporates most of the provisions of the text signed in 2022, except for the ‘strategic workforce planning’ approach, which identified stable or obsolete jobs of the future. It is replaced by a joint job observatory, which is responsible for defining HR support measures in the event of “significant changes” in a job. Another new feature is the inclusion of chapters dedicated to professions linked to its strategic priorities, including strengthening customer relations for local banking,…

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