Home » Daniel Ducrocq, NielsenIQ: “In the first half of 2025, our customers will be able to write questions in natural language in Discover” Daniel Ducrocq, NielsenIQ: “In the first half of 2025, our customers will be able to write questions in natural language in Discover” Volume decline halted in France, continuous trade-offs from shoppers, channel dynamics, share of second-hand in online fashion... As NielsenIQ is about to integrate new AI functionalities and broaden the scope of its channels, David Lecomte, Director of Consumer Insight, and Daniel Ducrocq, VP of Retailer Services for Western Europe, take stock of 2024, a year synonymous with market concentration. Through Sophie Baqué. Published on 20 December 2024 à 10h49 - Update on 08 January 2025 à 18h25 Resources What is the state for consumption in France in 2024? David Lecomte: In 2023, grocery retailers’s sales dropped by 1% in volume but grew 9.1% in value. Cumulatively to date at P10 (January-October period), grocery retailers (supermarkets, hypermarkets, convenience store, food discounters and drive-through) are up 0.2% in volume and up 0.3% in value. Hypermarkets and supermarkets lose sales, particularly hypermarkets over 7,500 sq.m (-3.2% in value and -3.6% in volume). E-commerce (drive-through, excluding pure-players, Editor’s note) is the big winner. Sales grew by 6.2% in volume and by 7.3% in value. Finally, convenience stores are holding up well, up by 2.1% in volume and by 2.5% in value. Although convenient stores were driven by the Olympics, notably in Paris, they were already buoyant in H1. This format is benefiting from expansion and from shoppers’ switching budgets. Buying sushi in a local “mom and pop” supermarket is always going to be cheaper than in a Japanese restaurant. How has households’… Sophie Baqué FoxintelligenceGenerative IAmarket dataNielsenIQ Read more Despite stable inflation, European retail has not recovered in the 1st half of the year [E-commerce Barometer 2024] In fashion and home-electrical goods, e-commerce stabilises at 40% in mature countries [Food retail Barometer] 6 charts to understand the financial health of the world's Top 10 in 2023 Walmart invests massively in private label offering