Home » Generative AI: following Walmart and Carrefour, Albertsons launches customer chatbot Generative AI: following Walmart and Carrefour, Albertsons launches customer chatbot Through Morgane Monteiro, Sophie Baqué. Published on 15 September 2025 à 17h13 - Update on 15 September 2025 à 21h26 Resources On September 10, 2025, Albertsons, the 5th largest grocery retailer in the U.S.A. (2024 turnover: US$80.4 billion, up by 2% on a like-for-like basis excluding petrol) unveiled ‘Ask AI’,… Morgane Monteiro, Sophie Baqué AlbertsonsCarrefourchatbotconsumer experienceConversational chatbotDigital and omnichannelE-commerce and marketplacesGenerative IAretail techRetailer and e-commerceSpinneysWalmartWoolworths Read more Hugues Chanoine, Hygie31: “In a year, our retail media revenue jumped 25% to €1 million” Exclusive [mind Retail Exclusive] MediaMarkt aims to boost after-sales service performance with AI-enhanced advisors Start-up under the microscope Customer satisfaction: Actionable enhances product with an AI Data Analyst assistant Exclusive [mind Retail Exclusive] But adopts Klark's AI to optimise customer relations How ManoMano capitalises on AI to earn sales conversion points
