retail tech

[Executive talks] More than 100 people were present in Paris on June 25, at Onepoint offices, for the 3rd edition of mind Retail Day. Discussions were under the theme of mastering AI acceleration...

2 July 2026

How will agentic commerce translate into physical stores?

As the race towards agentic AI accelerates, blurring the boundaries between e-commerce sites, marketplaces and large conversational models, retailers are reorganising their infrastructures around...

1 June 2026

Mastering the cost of AI

With AI models, the technological barrier has collapsed for many transformation projects. After a phase of industrialising content generation projects, the priority is now ROI, alongside the...

5 May 2026

France: the text on camera’s surveillance in stores is now expected at the Senate

Following a rejection by the Council of State last June, the National Assembly voted on February 17, 2026 to authorise algorithmic surveillance in retail stores. As the text is due to pass to the...

20 March 2026

Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

How far can WhatsApp and RCS take conversion and customer loyalty?

Faced with rising acquisition costs and ROI requirements, WhatsApp and RCS are becoming strategic marketing levers for brands. Between feedback from But, Picard, La Petite Mendigote, Clarins, and...

18 February 2026

U.K. : Rezolve AI acquires loyalty specialist Reward for US$230 million

London-based start-up Rezolve AI (founded in 2016 by Daniel Wagner and specializing in online personalisation), has acquired fellow U.K. company Reward, a customer engagement and loyalty...

17 February 2026

In-store analytics: US company Form acquires Israeli unicorn Trax

On February 5, 2026, Israeli start-up Trax, founded in 2010 by Joel Bar-El and Dror Feldheim, announced a merger with Form to develop shelf analytics through AI. With a cumulative total of 11...

6 February 2026

Why Wall Street is backing Walmart as Amazon reshapes grocery

As Amazon confirms the closure of Fresh and Go stores in a refocusing move, Walmart crosses the symbolic threshold of US$1 trillion in market capitalisation. A trajectory that illustrates Wall...

5 February 2026

Facing the rise of Google Pay, Apple Pay and Wero, Lyf shuts down

Eight years after launch, Lyf ceased operations due to failure to gain profitability. Despite several major innovations in mobile payments, the fintech company did not reach critical scale, facing...

5 February 2026

After signing But and Fnac Darty, Dealt becomes profitable and begins expansion

Profitable in 2025, service start-up Dealt is preparing international expansion, mind Retail learned. With 55 clients after signing with But and Fnac Darty, the tech platform is deploying AI...

3 February 2026

Pierre Brousseau (FDJ United Ventures): “For 2026, we are positioning ourselves in a more rational and offensive again VC market”

What is the total amount of assets under management at FDJ United Ventures?FDJ United Ventures was launched in 2015. We invest in European start-ups supported by La Française des Jeux (FDJ...

12 December 2025

AI-driven job cuts on the rise in tech sector

As leading tech companies ramp up investment in artificial intelligence (AI) and roll out transformation plans to boost its development, layoffs across the sector are increasing. But are the job...

14 October 2025

Clémence Le Floch: “After the Klarna card, 12-installment payments are coming to France and a mobile plan will follow”

Need help with a strategic issue? mind Research helps you tackle strategic and operational challenges in digital and business model evolution, delivering quick insights to guide your decisions and...

13 October 2025

Cosmetics: How start-up Aiso multiplied by 5 the visibility of U.S. brand Particle on ChatGPT

Since March 2025, Israeli start-up Aiso has been working with the U.S. online brand Particle, a specialist in men’s cosmetics, to strengthen visibility on ChatGPT. In 6 months, impressions have...

13 October 2025

ChatGPT reaches a milestone: 10% of conversations are about shopping, clicks surge

As the use of OpenAI’s search engine becomes part of daily life for more than 40% of Internet users according to Yext, U.S. research firm Sensor Tower has analysed prompts related to shopping. At...

13 October 2025

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Fnac Darty to launch Wero on its e-commerce sites

According to our information, Fnac Darty is about to deploy European payment solution Wero, based on account-to-account instant transfers, on its e-commerce sites. Already active in Germany at...

4 September 2026

Why Shein emits twice as much CO2 as Inditex for equivalent revenue

On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...

3 September 2026

E-commerce: click-through rate down by 5.4% since Google AIO launch in France

mind Retail has gained access to exclusive Ahrefs figures on the impact of Google "AI Overviews" responses for the e-commerce sector. Launched on July 22, 2026, in France as part of AI Mode, these...

20 August 2026

After a €200 million funding round, Skello adds a major name to a client portfolio

In the wake of a large fundraising, Skello develops a portfolio of key accounts by winning over a big name in retail. Backed by an ARR of €50 million and profitability reached in 2025, the...

7 July 2026

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Before an IPO, Shein forced to reveal margin erosion in 2025 and impact of US tariff shock

Made public ahead of a Hong Kong listing planned for September, Shein’s financial documents, seen by mind Retail, confirm the shift experienced by the fast-fashion retailer. Despite a 8% sales...

21 August 2026

O’Boticario rolls out AI diagnostics across 4,000 stores with Haut.ai

On August 18, Brazilian cosmetics retail chain O’Boticario (2025 GMV up by 6.7%) announced the deployment of skin analysis technology provided by Estonian start-up Haut.AI. It will be rolled...

21 August 2026

E-commerce: click-through rate down by 5.4% since Google AIO launch in France

mind Retail has gained access to exclusive Ahrefs figures on the impact of Google "AI Overviews" responses for the e-commerce sector. Launched on July 22, 2026, in France as part of AI Mode, these...

20 August 2026

Which 3 retailers structured their AI governance this summer?

This summer, Target, PVH Corp and B&M simultaneously reinforced their executive teams with the creation of dedicated AI roles. A move marking the shift from experimentation to the...

17 August 2026

Albertsons says its customers are buying more thanks to AI agents

Through its conversational assistant, the US grocery retailer is recording double-digit increases in e-commerce baskets. Eager to maximise their potential, it is changing tack and rolling out a...

18 August 2026

Walmart finally accepts in-store payments with Apple Pay and Google Pay

Sanctioned by financial markets after a sharp US slowdown in Q2, Walmart is reviewing a checkout strategy. Abandoning a rejection of technological giants, the group is rolling out Apple Pay and...

24 August 2026