E-commerce and marketplaces
Cyberattack: Muji, Loft and Sogo & Seibu e-commerce sites down in Japan
Since October 19, Japanese logistics company Askul (2024 revenue: 3.3 billion dollars, up by 2% year-on-year) has been the victim of a cyberattack, preventing it from managing e-commerce orders...
27 October 2025
The Body Shop returns to the U.S.A. with a 100% digital model
After closing in the U.S.A. in March 2024, The Body Shop (3,000 stores, 60 countries) made a return to the market on October 7 through an exclusively digital operation. The cosmetics retailer...
20 October 2025
Losing momentum, Ulta Beauty launches a marketplace with Mirakl
On October 15, the U.S. retailer Ulta Beauty (2024 turnover: 11.2 billion dollars, up by 0.8% after up by 5.7% in 2023, up by 15.6% in 2022 and up by 37.9% in 2021, e-commerce data undisclosed)...
20 October 2025
Live shopping: Asos moves closer to social commerce to compete with TikTok Shop
After a successful test in August, the British pure player Asos (2024 turnover: 3.7 billion dollars, down by 16% after down by 11% in 2023) launched Asos Live on October 2, a live shopping feature...
- Retail
- Retail tech
- News brief
20 October 2025
France and Italy urge Shein to reassess a business model
While Shein continues to spark controversy through partnerships with Pimkie and BHV department stores (SGM), Italy announced plans to introduce a tax on Asian e-commerce platforms. In France, the...
- Retail
- Retailer and e-commerce
- News
13 October 2025
U.S.A: ByteDance transfers control of TikTok to investor consortium
On September 25, Donald Trump signed an executive order mandating the sale of TikTok’s U.S. operations, a subsidiary of ByteDance (2024 revenue: US$155 billion, up by 38% year-on-year)...
7 October 2025
OpenAI enables U.S. users to purchase Etsy products directly within ChatGPT
On September 29, OpenAI (H1 2025 revenue: US$4.3 billion, up by 16% year-on-year, net loss of US$2.5 billion) launched a native e-commerce feature for the ChatGPT LLM in the U.S.A. Through the new...
7 October 2025
With AI, Rakuten launches its marketplace in Spain at a lower cost
On September 15, 2025, Rakuten (2024 turnover: €13.9 billion, up by 10% year-on-year, with a net loss of €790 million) announced the launch of a marketplace in Spain, the first step in a...
22 September 2025
Generative AI: following Walmart and Carrefour, Albertsons launches customer chatbot
On September 10, 2025, Albertsons, the 5th largest grocery retailer in the U.S.A. (2024 turnover: US$80.4 billion, up by 2% on a like-for-like basis excluding petrol) unveiled ‘Ask...
- Retail
- Retail tech
- News brief
15 September 2025
Shein accelerates growth in Europe in H1, despite a major financial penalty in France
According to DSA data consulted by mind Retail, Shein revved up engines in key EU markets in the first half of 2025, with monthly active users up 14%. This is a notable rebound after 6 sluggish...
- Retail
- Retailer and e-commerce
- Analysis
5 September 2025
E-commerce: Graas AI raises $9 million to accelerate deployment of AI agents
On August 11, Graas AI, a Singapore-based start-up specialising in AI agents for e-commerce operations, raised $9 million in a pre-Series B round led by Tin Men Capital. Founded in 2022 with...
- Retail
- Retail tech
- News brief
13 August 2025
After France, Italy fines Shein €1 million
On August 4, the Italian Competition Authority fined Infinite Styles Services, a subsidiary and manager of Shein‘s websites in Europe, 1 million euros for misleading environmental claims...
5 August 2025
After Ebay, Klarna is collaborating with the resale platform Poshmark
Faced with the rise of circular fashion in the USA, where the second-hand market is worth US$51.9 billion, and the Swedish fintech company's ambitions to offer services beyond payment methods...
- Retail
- Retailer and e-commerce
- News
5 August 2025
[Amazon results] Between accelerated growth and massive investment in Q2, Amazon seeks balance
On July 31, Amazon published quarterly results in line with Wall Street expectations, with revenue up 13.3% and net profitability up 35%. Looking for early signs of a return on spending, and...
- Retail
- Retailer and e-commerce
- Analysis
5 August 2025
Jean-Yves Gras, Colissimo: “By October 2025, we will offer photos of packages in mailboxes or at home upon delivery”
In an e-commerce market that is growing in volume but disrupted by the pull of out-of-home consumption, Colissimo is adopting innovative AI digital twin and package tracking technologies. The goal...
- Retail
- Retailer and e-commerce
- Analysis
4 August 2025
With the acquisition of Ceconomy, China’s JD.com enters the European e-commerce market
On July 30, China’s leading e-commerce company JD.com announced the acquisition of German electronics specialist Ceconomy (1,030 MediaMarkt and Saturn stores, 50,000 employees). The...
1 August 2025
Our mind news
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
- Retail
- mind Exclusive
- Retail tech
15 October 2026
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
After launching the first pilots of its conversational AI “super app” in stores, Cegid is rolling out new omnichannel modules, including an in-store data acquisition module, conversational AI for...
- Retail
- mind Exclusive
- Retail tech
1 October 2026
While Mediaperformances, historically focused on FMCG retailers, targets both international expansion and new verticals, CEO Claire Koralewski shared with mind Retail, during NRF Europe, a...
- Retail
- mind Exclusive
- Retail tech
22 September 2026