[NRF 2025] L’Oréal makes AI a strategic pillar of development in 2025 AI assistant for more engaging online talks, diagnostics, virtual product fitting... On the sidelines of NRF, Béatrice Dautzenberg, Global Beauty Tech Director at L'Oréal, shared with mind Retail the case studies for technology and adoption by consumers.
Exclusive [mind Retail Exclusive] Blissim transfers thousands of customer reviews to the Sephora website Europe Since June 1, 2024, subscription beauty box specialist Blissim (1.2 million customers in France, 2023 turnover of around €50 million) has been capitalising on customer reviews.…
Luxury goods: in the 1st half, LVMH cannot escape market slowdown Europe On July 23, LVMH (2023 sales: €86.15 billion, up 9%, after a 23% increase in 2022) published results for the first half to the end of June.…
LVMH fund takes control of Kiko Milano Europe L-Catterton Management (US$35 billion in assets under management, including A.P.C., Ganni, Birkenstock…) announced on April 26, 2024, that it was taking a majority stake in Kiko Milano beauty retailer.…
L’Occitane, Sephora, Ulta Beauty make major moves in a slowing market As the beauty market slows down, particularly in China, cosmetics retailers are making major moves. L'Occitane is delisting from the Hong Kong stock exchange, Sephora is changing governance in China, and Ulta is entering an era of slower growth. Here are some explanations.