Antoine Jouteau, Leboncoin : “We are launching our first warranty offer for multimedia products” Interviews As Leboncoin prepares to celebrate a 20th anniversary in 2026, mind Retail interviewed Antoine Jouteau, the outgoing Chief Executive Officer. As Jacob Aqraou, Executive Chairman of the Board of Directors of Adevinta, prepares to take over on an interim basis, the e-commerce site is moving full speed ahead with AI, the development of a conversational chatbot, new payment methods, a new warranty offer and services for B2B clients. This interview was conducted before an announcement of his departure, then updated on 10 October.
Clémence Le Floch: “After the Klarna card, 12-installment payments are coming to France and a mobile plan will follow” Four years after launching in France, the Swedish payment specialist Klarna claims 6.6 million end customers and 21,000 partner retailers. Clémence Le Floch, Country Manager, reviews the company’s progress in France and details the roadmap: after savings accounts, now the card, 12-installment payments and even a mobile plan. The goal is to become a daily-use neobank.
Jean-Yves Gras, Colissimo: “By October 2025, we will offer photos of packages in mailboxes or at home upon delivery” Europe In an e-commerce market that is growing in volume but disrupted by the pull of out-of-home consumption, Colissimo is adopting innovative AI digital twin and package tracking technologies. The goal is to optimise delivery efficiency, reduce parcel fraud and smooth out peak loads. In an interview with mind Retail, C.E.O. Jean-Yves Gras details his tech, data and customer journey roadmap for the coming months.
Thibault Tabard, Ingka: ‘With 2 to 3 openings per year, we are aiming for 20 design studios by 2030’ As Ikea expands urban stores dedicated to project design, mind Retail wanted to understand the results. How many appointments were made last year ? What is the uplift in consumer spending ? We have an exclusive analysis from Thibault Tabard, Director of Expansion for France at Ingka, the group's first franchisee.
Interview Through the VC lens Guillaume Echaudemaison: “Seventure is investing in a retail tech company that personalises customer relations on a large scale” Europe Interviews Guillaume Echaudemaison is a Senior Investment Manager in the Digital team at venture capital firm Seventure Partners. Focusing on Series A funding, Seventure has notably supported SumUp and Talentsoft, and is rapidly expanding in the retail sector. Another investment in retail tech will soon be announced, the partner revealed to mind Retail.
Entretien Cédric Rossi, Bryan Garnier & Co: “We should not expect a massive wave of relocation due to U.S. tariffs” Americas Interviews Faced with the threat of tariffs of 25% levied by Donald Trump and 200% on wines and champagne, will European retailers reassess their relocation? Interview with Cédric Rossi, Retail and Luxury Consultant at Bryan Garnier & Co.
Interview Patricia Grundmann, Obi Group: “Our future adserver will be able to handle a lot of API calls and operate DOOH in-store” Patricia Grundmann, VP Media & Retail Media at German D.I.Y. retailer Obi Group Holding, told mind Retail all about her plans for the transformation of the company in 2025. This includes a launch of retail media in a 3rd European country, roll-out of video formats, extension of DOOH inventory within in-store aisles and selection of a new adserver replacing PromoteIQ.
Patrick Bousquet-Chavanne, Abu Dhabi RDP: ‘The big risk is the postponement of key investments due to a lack of political visibility’ Impact of customs tariffs, continued cooling demand for luxury goods, wait-and-see attitude in terms of investments. At the NRF, Patrick Bousquet-Chavanne, former C.E.O. of Emaar Malls and Executive CMO of Marks & Spencer, and currently Advisor to the Abu Dhabi Retail Development Program, shared with mind Retail his vision for retail in 2025.
Interview Didier Veloso, GS1: “At Decathlon and L’Oréal, the usages’ growth of QR code scanning is very encouraging” Interviews As traditional barcode is reaching its limits, QR codes are proliferating on home-electrical, fashion and food products. Didier Veloso, Executive President of GS1 France, and Diana de Bernardy, Sustainability and Circularity Manager, talked to mind Retail about the next steps for the Digital Product Passport and the GS1 augmented QR code.
data Interview Cécile Margnac, Snowflake: “Data clean room can add great value to retail promotional efficiency” Interviews Marketing campaigns, retail media, assortment, promotions... While Snowflake has managed to shake up offerings of traditional CDP suppliers such as Oracle or Teradata, Cécile Margnac, Senior Sales Engineer Manager Retail, FMCG and Luxury goods, analyses the potential of data clean rooms for retail and e-commerce.
