AI-driven job cuts on the rise in tech sector Americas As leading tech companies ramp up investment in artificial intelligence (AI) and roll out transformation plans to boost its development, layoffs across the sector are increasing. But are the job cuts at firms like Amazon, Microsoft, Accenture, Intel, and Salesforce truly driven by AI? The reality appears more complex.
Cosmetics: How start-up Aiso multiplied by 5 the visibility of U.S. brand Particle on ChatGPT Americas Since March 2025, Israeli start-up Aiso has been working with the U.S. online brand Particle, a specialist in men’s cosmetics, to strengthen visibility on ChatGPT. In 6 months, impressions have multiplied by five and traffic from the LLM increased by 2.5%. For mind Retail, C.E.O. Benjamin Tannenbaum explains the technological mechanisms behind the solution.
Peak season 2025: From generative AI to conversion, the innovative strategies of Galeries Lafayette, La Grande Récré, Boozt and Blissim How are retailers and e-merchants preparing for peak season 2025? With the rise of generative AI engines in customer searches and LLM tools, what are the priorities for Digital and Omnichannel Directors to optimise conversion? Elisa Ouvrard (La Grande Récré), Régis Pennel (Galeries Lafayette), Romain Roulleau (Kingfisher), Maria Moreau (Boozt) and Amandine Pérot (Blissim) share with mind Retail their priorities for a transformative Q4.
With AI, Rakuten launches its marketplace in Spain at a lower cost Europe On September 15, 2025, Rakuten (2024 turnover: €13.9 billion, up by 10% year-on-year, with a net loss of €790 million) announced the launch of a marketplace in Spain,…
Peak season: 74% of Singaporeans rely on AI for holiday shopping Asia In Singapore (population of 6 million), shoppers are turning en-masse to artificial intelligence for end-of-year shopping.…
Interview Through the VC lens Frédéric Halley, Sonorcap: “We are going to invest in a company focused on CRM and digital loyalty programmes” Retail tech put to the test. Frédéric and Guillaume Halley, respectively Venture Capital Investor and Carrefour Franchisee, launched Sonorcap, an investment fund specialising in retail technology, with a unique approach: start-up solutions are tested in real-life conditions in stores, in parallel with investment. From AI applied to after-sales service to in-store computer vision, via a future project in CRM and digital loyalty, the two brothers are building a strategy around concrete use cases and international ambitions.
E-commerce: Graas AI raises $9 million to accelerate deployment of AI agents Asia On August 11, Graas AI, a Singapore-based start-up specialising in AI agents for e-commerce operations, raised $9 million in a pre-Series B round led by Tin Men Capital.…
Customer service: With AI, Saks reduces calls requiring humans by 20% Americas On August 8, Saks officially launched Sophie, an AI-powered voice and text assistant designed with the U.S.…
Conversational agents: Contentsquare acquires Loris AI to strengthen platform Europe On July 30, French unicorn Contentsquare, a specialist in online user experience, announced a ninth acquisition with the purchase of Loris AI (amount undisclosed).…
USA: With AI, Google Chrome summarises customer reviews directly on e-commerce sites Americas On July 28, Google announced a new feature in the desktop version of the Chrome browser in the US : summaries of online customer reviews generated automatically by artificial intelligence.…
