E-commerce: Graas AI raises $9 million to accelerate deployment of AI agents Asia On August 11, Graas AI, a Singapore-based start-up specialising in AI agents for e-commerce operations, raised $9 million in a pre-Series B round led by Tin Men Capital.…
Conversational agents: Contentsquare acquires Loris AI to strengthen platform Europe On July 30, French unicorn Contentsquare, a specialist in online user experience, announced a ninth acquisition with the purchase of Loris AI (amount undisclosed).…
USA: With AI, Google Chrome summarises customer reviews directly on e-commerce sites Americas On July 28, Google announced a new feature in the desktop version of the Chrome browser in the US : summaries of online customer reviews generated automatically by artificial intelligence.…
In the US, traffic from AI search expected to increase by 3,200% during Prime Days Americas According to Adobe, during Amazon’s Prime Days from July 8 to 11, 2025, traffic to US retailer websites from AI search (ChatGPT,…
Exclusive [mind Retail Exclusive] Through integration into product sheets, e-commerce retailer Jurassien is transforming generative AI into a personal shopper Europe The children's furniture website Jurassien is testing AI to guide purchasing decisions, mind Retail learned. The feature, which appears in the product listing, allows users to ask what the LLM thinks of an item.
Vorwerk deploys Younited Pay to ease Thermomix purchases Europe Acceptance rates, customer relations, impact on sales teams... At Tech for Retail in Paris, Mind Retail delved into the details of the test carried out in four French branches of Vorwerk, the manufacturer of Thermomix food processors and Kobold vacuum cleaners.
At Marks & Spencer, self-checkout is taking root next to fitting rooms Europe In the U.K., Marks & Spencer (2023 sales: €15.3 billion, up 9.4% in a year) is installing automatic checkouts,…
Analyse Chatbot: between Castorama and ManoMano, the transformation capacity of GenAI can be doubled Europe Deployed over the past year on DIY websites and marketplaces, the integration of generative AI within chatbots has improved efficiency in pre-sales. Here's a look at the results from Kingfisher France and ManoMano.
Exclusive [mind Retail Exclusive] How Custplace’s AI automates the collection of customer reviews for Darty, Optical Centre and KparK Europe On October 1, 2024, Custplace, the SaaS platform managing customer and employee reviews, announced the beta test launch of “Inbox IA”.…
Toy specialist Hamleys opens more concept stores in Dubai and London Africa, Middle East Europe In Dubai, on August 23, Hamleys (2023 sales: US$59 million, down by 8.8%, after a rise of 68% in 2022),…
