Live shopping: Asos moves closer to social commerce to compete with TikTok Shop Europe After a successful test in August, the British pure player Asos (2024 turnover: 3.7 billion dollars,…
[mind Info] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates Europe While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries, average basket size and conversion rate. Here are the figures.
ChatGPT reaches a milestone: 10% of conversations are about shopping, clicks surge Europe As the use of OpenAI’s search engine becomes part of daily life for more than 40% of Internet users according to Yext, U.S. research firm Sensor Tower has analysed prompts related to shopping. At the end of June 2025, 10% of requests were already commerce-related, a share that is due to rise with Black Friday and the holiday season.
Loyalty: Start-up 10% raises €2.4 million to compete with Joko, Shopmium and iGraal Europe Less than a year after a launch, the start-up specialising in 10% cashback wallets has announced a fundraising of €2.4 million from Speedinvest, Kima Ventures, Fund F, True Capital and Techmind. Several business angels, including Frédéric Halley, are also participating in the round. This fundraising should enable accelerated development of tech platforms and give brands better control over their customer data.
Generative AI: following Walmart and Carrefour, Albertsons launches customer chatbot Americas On September 10, 2025, Albertsons, the 5th largest grocery retailer in the U.S.A. (2024 turnover: US$80.4 billion, up by 2% on a like-for-like basis excluding petrol) unveiled ‘Ask AI’,…
Generative AI: according to MIT, 95% of projects do not deliver ROI Americas According to an MIT study conducted as part of the NANDA project, dedicated to the Internet of AI agents and published in mid-August,…
E-commerce: Graas AI raises $9 million to accelerate deployment of AI agents Asia On August 11, Graas AI, a Singapore-based start-up specialising in AI agents for e-commerce operations, raised $9 million in a pre-Series B round led by Tin Men Capital.…
Conversational agents: Contentsquare acquires Loris AI to strengthen platform Europe On July 30, French unicorn Contentsquare, a specialist in online user experience, announced a ninth acquisition with the purchase of Loris AI (amount undisclosed).…
USA: With AI, Google Chrome summarises customer reviews directly on e-commerce sites Americas On July 28, Google announced a new feature in the desktop version of the Chrome browser in the US : summaries of online customer reviews generated automatically by artificial intelligence.…
In the US, traffic from AI search expected to increase by 3,200% during Prime Days Americas According to Adobe, during Amazon’s Prime Days from July 8 to 11, 2025, traffic to US retailer websites from AI search (ChatGPT,…
