Webyn raises €1.8 million to compete with Contentsquare and AB Tasty Europe To gain competitive advantage, insurer Covéa is improving customer experience by developing an AI-powered solution dedicated to analysing customer feedback: Vox IA.
Exclusive [mind Retail Exclusive] After the restaurant industry, Passcloud expands an e-marketing wallet with Etam, Viveh and Ni Cosmetic Americas Europe Passcloud, a French-American start-up specialising in digital wallet marketing, is diversifying towards fashion and beauty retailers, affiliate marketing agencies and travel retail. Co-Founder and C.E.O. Ludovic Chayrigues tells mind Retail about new customers and the outlook for retail tech.
Exclusive [mind Retail Exclusive] After a quiet fundraising round, Newtone connects generative AI to Shopify, Salsify, and Inriver Europe Since launch in March 2024, Newtone has been aiming to industrialise content production for the e-commerce sector with generative AI LLM. According to our information, the retail tech company secured funding from Alpha Star and BPI in an initial round of fundraising and is entering a new phase of development with integrations with major e-commerce players. Founder and C.E.O. Henri de Bouteiller explains his positioning to mind Retail.
Exclusive Start-up under the microscope With a confidential US$3.5 million funding round, PulpoAR expands augmented reality case studies Americas PulpoAR, a U.S. augmented reality start-up active in e-commerce and beauty stores, is taking a new step forward by positioning on Google search and retail media. This strategic diversification comes as the company has completed a US$3.5 million funding round led by Leap VC, Migros, Pastel Cosmetics, Qangels, Hub VC, and Teknasyon, mind Retail has learned. According to C.E.O Onur Candan, a Series A round is already in the works for 2026.
ChatGPT’s audience doubled in 4 months, OpenAI aims for 100% increase in revenue Americas As OpenAI announces a doubling of revenue between 2024 and 2025, the number of users of the generative AI search engine is exploding. The key figures are here.
Start-up under the microscope Customer satisfaction: Actionable enhances product with an AI Data Analyst assistant Europe Just a year after launch, tech start-up Actionable, which specialises in predicting customer satisfaction, is picking up speed. With a product launch, ISO 27001 certification, an award at One-to-One Monaco conference, and new staff, C.E.O and Co-Founder Nicolas Rieul spoke with mind Retail to reveal the company's ambitions.
ChatGPT transitions from a search engine to an e-commerce platform Americas While denying any affiliation practices, OpenAI is launching a new shopping experience directly within ChatGPT. A search engine connected to the web since October 2024, the platform now includes e-commerce links. Here's how it works.
Reelevant raises €6 million in Series A Europe The start-up specialising in marketing message personalisation won 20 clients last year, with contracts worth over €300,000. This funding of less than €4 million in equity will be invested in international expansion and AI services, according to our sources.
Exclusive [mind Retail Exclusive] With Najar’s technology, Chronodrive reduces SaaS subscription budget Europe Faced with the inflation of technological costs, Najar supports retailers in optimising their SaaS subscriptions. Exclusively for mind Retail, Chronodrive shared the results of a partnership with the start-up at 1to1 conference held in Monaco.
Exclusive [mind Retail Exclusive] But adopts Klark’s AI to optimise customer relations Europe Home equipment retailer But has adopted the Klark platform to streamline the customer relations processes, mind Retail learned at 1-to-1 conference in Monaco. After a POC phase, the retailer moved to a full roll-out. Here are the first results.