Within 10 years, previously unknown retailers are the international giants. Alibaba, Tencent, JD.com and Suning impose their New Retail model, based on technology, accurate logistics, customer information, mobile applications and a totally omnichannel ecosystem, integrating fun and entertainment.
This is a pivotal point within the Covid-19 crisis. International expansion for Western retailers has been superseded by focus on a return to profitability, via massive investment in technology and dig
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