Economy and regulators

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US retailers divided over the rise of autonomous shopping agents

In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...

21 October 2026

Amazon tightens its grip on e-commerce as it takes on Meta, despite legal setback with Perplexity

By blocking Meta’s Muse agent and taking Perplexity to court, Amazon is seeking to retain control over its customer relationships, data and advertising revenue. However, in the USA, the legal...

29 September 2026

Seizure of Auchan Retail’s assets in Russia penalises a risky gamble

Via a presidential decree on September 17, Vladimir Putin placed the Russian subsidiaries of Auchan, Leroy Merlin (now Lemana Pro), Nestlé and logistics provider FM Logistic under temporary...

21 September 2026

NRF Europe: 2026 edition records fall in exhibitors and attendance

Between a decline in exhibitor numbers, visitors number and high costs, the outcome of NRF Europe 2026 proves mixed. For its part, the American National Retail Federation, owner of the trade show...

18 September 2026

Electronic shelf labels: why the US regulator threatens rollout

In the USA, the Federal Trade Commission has just required full transparency on the use of pricing algorithms based on personal data, under threat of penalties. In this regulatory framework...

21 August 2026

E-commerce: click-through rate down by 5.4% since Google AIO launch in France

mind Retail has gained access to exclusive Ahrefs figures on the impact of Google "AI Overviews" responses for the e-commerce sector. Launched on July 22, 2026, in France as part of AI Mode, these...

20 August 2026

Heatwave : Learnings from a crash test for stores’ operating models

Within Europe, summer heatwaves highlight the vulnerability of store estates, with energy consumption surging up by to 30%, cold room and refrigerated cabinets breaking down, uncontrolled thermal...

27 July 2026

How AI gives control back to e-retailers: Onepoint’s analysis within a context of search dispersion

As the fragmentation of product discovery - or Search - becomes bigger, now split between social networks, marketplaces and LLMs - Lucie Pérus, Marketing and Customer Experience Manager at...

16 July 2026

The USA wants to tax Brazil to break Pix’s dominance in the payment sector

The Lula’s government is facing a two-pronged offensive on a digital market. The US threatens to apply potential punitive tariffs linked to an “unfair competition to U.S. credit card operators...

19 June 2026

According to Euromonitor, AI engines will influence 13% of global e-commerce sales by 2029

As traffic coming from ChatGPT, Gemini or Perplexity to e-commerce websites jumped by 390% last year, retailers are losing control of their audience and consumers now trust LLM (38%) more than...

19 June 2026

From traffic acquisition to visibility in LLM, the new challenge of marketing teams

As AI engines have become a new distribution channel and access point to consumers in a saturated retail market, mind Retail attended Shoptalk Europe and asked a dozen of retailers, analysts and...

17 June 2026

DSA: Temu fined €200 million by Brussels

Less than a month before the tax on small online parcels comes into force in the 27 EU countries, Brussels imposes a record fine to the low-cost marketplace Temu (PDD Holdings). This represents...

29 May 2026

Nike, Apple, Costco, Target: US retailers step up a battle over tariffs refund

As the Supreme Court ruled importation tariffs increases unconstitutional, Donald Trump said he would “remember” companies that had not requested refunds. However, many U.S. retailers and consumer...

27 May 2026

E-commerce tax: Paris maintains, while Rome suspends amid risk of flow diversion

France and Italy both attempted to anticipate a future European customs reform regarding small e-commerce parcels. But while Rome has suspended a national tax, Paris is facing lower revenue than...

21 May 2026

Retail is going conversational

Conversational interfaces for Longchamp sales assistants powered by Cegid Retail One, fully conversational search at Cocooncenter.com, use of simple prompts to orchestrate product data and content at UpsellR, AI-generated school supply baskets at Bureau Vallée… As Q4 gets underway - a critical...

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How Upsellr boosts conversion at Les Mousquetaires and targets traditional PIMs

While his start-up shakes up an array of players focused on product data management solutions, Edouard Margain, Co-Founder of Upsellr, shared with us at NRF Europe the results of the data...

19 September 2026

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

From stores to headquarters, Cegid aims to become retail’s first agentic platform

After launching the first pilots of its conversational AI “super app” in stores, Cegid is rolling out new omnichannel modules, including an in-store data acquisition module, conversational AI for...

1 October 2026

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Which European countries are leading the agentic commerce way for high-tech, energy and fashion?

According to a study by Sopra Steria and Cluster17, accessed exclusively by mind Retail, Europeans shoppers are ready to entrust certain stages of shopping journeys to AI agents. But only if they...

19 May 2026

Financial results of the world’s largest food and fashion retailers

Revenue, net profit, margin rates, share of online sales, stock market capitalisation… Every year, mind Retail analyses the main financial indicators of the world’s largest grocery and fashion...

18 May 2026

Food barometer 2026: Walmart takes the lead in the global grocery e-commerce battle

Despite sustained growth for most grocery retailers in 2025, margins tightened and the hierarchy has reshuffled, favouring the most omnichannel and diversified companies, such as Walmart, Ahold...

16 May 2026

Najar SaaS Trend Report : What are the 10 AI solutions most adopted by retailers in 2026?

According to Najar's Retail SaaS Trend Report 2026 study, to which mind Retail had access, 65% of retailers use at least 5 AI tools (OpenAI, Mistral, Claude...) simultaneously. While ChatGPT...

27 April 2026

Email tracking pixels: French personal data authority Cnil toughens the rules

In France, Cnil unveiled on April 14, 2026, a recommendation on email tracking pixels, a key e-commerce question. It now imposes the collection of consent in several use cases, notably linked to...

17 April 2026

Oil shock: inflation soars in March in the USA and Europe

In the USA, in March 2026, CPI index for consumer price inflation (source Bureau of Labor Statistics) reached 3.3% in annual change, and 0.9% compared to February 2026. This is a direct effect of...

17 April 2026

Small parcels : Highly contested by shoppers and retailers, tax exemption is extended until 2029 in the U.K.

Ahead of the Retail Technology Show 2026, a study revealed that 54% of British consumers want a reform of the customs exemption on small e-commerce parcels. A strong signal, while this scheme...

16 April 2026

Cookies: French data protection agency Cnil serves formal notice to Carrefour, Back Market and EDF

Cornered by a series of formal notices from Cnil, online retailers are hitting a major obstacle : how to technically manage a consent withdrawal ? While the French PURR association has been...

7 April 2026

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Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

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US retailers divided over the rise of autonomous shopping agents

In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...

21 October 2026