In the middle of its restructuring program, the British subsidiary of the fast food giant, Pizza Hut, is asking all members of its HR service to serve pizzas at least once in its restaurants to help them understand what employees need.
More than ever, Pizza Hut’s HR service has to get its hands dirty. As the British subsidiary of the American fast food giant has just been completely remodeled – following a £60-million (€73.6-million) investment -, each member of the HR team now has to serve pizzas to customers at least once. “It gives our back-office staff even more respect for what they do,” Kathryn Austin, Pizza Hut Restaurants HR Director, told HR Magazine. “The physical and mental demands of a busy shift are quite...
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