Privacy Policy

Last updated: 23th July 2026

This Privacy Policy is intended to inform users of the website https://www.mind.eu.com/rh/en/ about how their personal data is collected and processed.

We place great importance on the protection of your personal data and are committed to complying with the applicable regulations, in particular the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and the French Data Protection Act

1. Who are we?

In this Privacy Policy, the terms “we”, “our” or “us” refer to Frontline Media, whose registered office is located at 61 Faubourg Saint-Denis 75010 Paris, France.

We specialise in providing strategic information for professionals and our services are intended for a professional audience.
The controller of your personal data is: Frontline Media, 61 Faubourg Saint-Denis 75010 Paris.

2. What data do we process?

We collect data about you when you use our website.

The personal data we process falls into four main categories:

Data you provide directly;

Technical data we collect automatically;

Data collected from third parties;

Data we infer.

2.1 Data you provide directly

You may provide personal data to us when:

You register for our services;
You complete a form;
You purchase products or services.

Depending on what you submit, this may include:

Identity details (first name, last name, title);
Contact details (email address, telephone number, job title);
Purchase information (order details, purchase history);
Preferences (preferred articles, stated interests, newsletters);
Any other information you choose to share (comments, feedback, or communications with our teams).

2.2 Technical data collected automatically

For more information about cookies and to learn how to manage your preferences, please consult our Cookie Policy available on our website.

2.3 Data collected from third parties

We may receive data from third parties who have obtained your prior consent, including:

Information necessary to create your user account, provided by your employer or our affiliated companies;
Profile information sourced from social networks.

2.4 Data we infer

We may derive insights regarding your interests and the content or services likely to be relevant to you based on the data we hold about your usage.

We do not process sensitive personal data such as political opinions, religious or philosophical beliefs, health data, or sexual orientation.

3. Why do we process your data?

We only process your personal data in compliance with applicable data protection laws. The primary legal bases we rely upon are:

Your consent: when you actively agree to the use of your data for a specific purpose or for the interaction with your device;
Contractual obligations: when processing is necessary to perform our contractual commitments (CGU/CGA) or to verify information prior to entering into a contract;
Legitimate interest: when processing is necessary for our business operations and does not override your fundamental rights and freedoms;
Legal obligations: where the law requires us to process or retain certain personal data.

Below is a summary of our purposes, the corresponding legal basis, and retention period.

1. Our contractual commitments

Purpose and retention period:

Providing the subscribed services: retained for five (5) years after the end of your subscription.

Providing customer service and support: retained for five (5) years after the end of your subscription.

2. Our legal obligations

Purpose and retention period:

Keeping records of financial transactions: retained for ten (10) years after the end of your subscription.

Responding to rights requests: retained for five (5) years after the date on which the request was made.

3. Our legitimate interest

Purpose and retention period:

Conducting research and surveys: retained for three (3) years after the last contact from you.

4. Your consent

Purpose and retention period:

Responding to your contact requests: retained for three (3) years after the last contact from you.

Monitoring the activity on our website and your browsing behaviour: retained for six (6) months following your last consent.

Sending newsletters and editorial communications: retained for three (3) years after the last contact from you.

4. Who has access to your data?

Your personal data is only shared with:

Authorised personnel at Frontline Media;
Our technical service providers (hosting, emailing tools, etc.) strictly for the operation of our services;
Competent authorities where required to comply with legal obligations or protect our rights.

We do not sell or transfer your data to third parties for commercial purposes.

5. Hosting and Security

The website is hosted in France by: Scaleway Dedibox – Scaleway SAS, BP 438 – 75366 Paris CEDEX 08, France.

We implement appropriate technical and organisational measures to protect your data (secured access, backups, segregation of data, encryption when necessary)..

6. Your rights

In accordance with the GDPR and the French Data Protection Act, you have the following rights:

Right of access: obtain confirmation and a copy of the personal data we hold about you;
Right to data portability: request the transfer of certain data to another service provider;
Right to erasure: request deletion of your personal data, subject to our legal or contractual obligations;
Right to object: object to certain processing activities, particularly for marketing purposes;
Right to restriction: request temporary limitation of processing in certain circumstances;
Right to withdraw consent: withdraw your consent at any time via the CMP or by written request.

You may exercise your rights by contacting us at: [email protected]

If you believe your rights are not being respected, you may lodge a complaint with the French Data Protection Authority (CNIL) via www.cnil.fr.

7. Cookies

This website uses cookies to improve your browsing experience and to measure audience statistics.

You can manage your preferences via the cookie banner displayed during your first visit and modify them at any time.

For more details, please refer to our Cookie Policy.

8. About pixels and tracking links

What is a pixel or a tracking link?
These are technical objects (images, URLs, hyperlinks) embedded in emails used to determine if and when you open our emails, to measure your interest in the topics covered, and, if you consent, to customize or not our future communications based on your preferences. Upon opening the email or clicking a link within it, these technical objects interact with databases, triggering browsing tracking. Unlike other trackers, we cannot set their lifespan. They are embedded within the email and can only be removed by deleting the email.

What data is processed by pixels and tracking links?

Information related to our email sending campaigns
Technical data related to the device you use
Information identifying your User account
Information regarding clicks made within emails (measuring your interest)

What are pixels and tracking links used for?
Subject to your consent, pixels and tracking links allow us to:

Create User profiles based on your interests in order to tailor our content;
Detect and analyze suspected fraud;
Analyze email open rates to measure and optimize the performance of our communications (specifically by adjusting the frequency of our mailings and communication channels up or down);
Measure your email open rate.

They are exempt from consent when they involve emails requested by Users or relate to a service requested by them, and allow us to:

Secure authentication to your accounts;
Demonstrate compliance with our obligations regarding the transmission of information;
Evaluate and improve the deliverability of our campaigns by adjusting the sending frequency and communication channel.

How do I give or withdraw my consent?
Communications exempt from pixel consent may or may not contain pixels depending on our needs.

In parallel, your consent for non-exempt pixels and the use of URLs and tracking links allowing us to track your navigation from our emails is collected upon the creation of your Member account. It is expressed through a clear, positive, unambiguous, and informed act alongside the purposes of editorial and commercial communications. In the event of sharing Data processed by pixels and tracking links with a third party, specific, unambiguous, and informed consent is requested.

Starting at the end of summer, while we make a few technical updates to our website, you can withdraw this consent at any time via:

The links in the footer of each of our emails;
The “My Newsletters” section of your Member account interface.

In the event that you refuse consent, or after a sufficient period has elapsed to avoid unnecessary requests, we may ask you again if you consent to this processing.

For any additional questions, you can contact our Data Protection Officer (DPO) at the following address: [email protected]

9. Updates

This Privacy Policy may be updated to reflect changes in our practices, legislative developments, or recommendations from the CNIL.