Governmental plans to offshore Department for Work and Pensions' call-centers, and major overhaul for the Incapacity Benefits (IB) system, were very interesting issues for the British press this week. It is unusual for British papers to deal with social matters so much. (Ref. 0676)
The Department for Work and Pensions was in the center of the news this week. On Monday, a scandal was born when the main civil servants’ trade union (PCS) leaked a secret report elaborated by the Department’s security division. This document deals with the security measures that should be taken if phone services were offshored. The press largely picked up the union’s concern that tens of thousands of jobs could leave the country. India was the most frequently mentioned, especially by...
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