The upmarket pizza restaurant chain, Pizza Express, which has 400 restaurants and over 10,000 employees, is experiencing a social media campaign to force the company to end its practice of charging staff an 8% administrative fee for the processing of customer tips paid electronically. The campaign is organised by the Unite union and it is called ‘Pizza Express shame – helping itself to a slice of staff tips’ with the slogan ‘Stop pinching staff tips!’
Unite is looking to take advantage of current awareness over the living wage, customer tipping, and the reputation Pizza Express has earned as a result of its system of donations to charitable causes via customer donations. 2015 is also a high profile year for Pizza Express as it celebrates its 50th birthday. Unite is claiming that Pizza Express is cheating its staff of their fair tips. It demands that the 8% administration fee the company deducts from card based tips should be scrapped, with
…Do you have information to share with us?