Not a week goes by in Italy without call center workers going out on strike or using other shock means to draw attention to and denounce a situation where thousands of redundancies are hitting 1,400 businesses in the country. Rhe future is extremely uncertain for the 82,000 employees in a sector undergoing a long-term crisis situation (30,000 of whom work for third party companies or interim agencies). The communications union Slc-Cgil sounded the alarm at the start of May when it warned that 20,000 jobs were being threatened and pointed the finger at the Renzi reforms for having made the situation worse.
Significant redundancies. “2,000 working for the Teleperformance group have to choose between redundancy and accepting yet another fall in pay. 10,000 in Almaviva have had to accept a further year of ‘solidarity’ contracts (company contracts that reduce working hours so as to avoid redundancies). (…) 2,000 at Infocontact have to accept fewer hours in order to keep their jobs whilst 700 at Gepin Contact will lose their jobs,” announced clearly worried Michele Azzola, national secretary of...
Do you have information to share with us?