The agreement signed on 22 March by the employer organisations Confcommercio and Confesercenti and the trade unions Filcams-Cgil, Fisascat-Cisl and Uiltucs provides for a €240 pay rise and improvements in the area of gender equality. This is the most significant collective agreement in Italy's private sector, covering more than 3 million people in retail (excluding supermarkets), the tertiary sector and services.
After four years of tensions and strikes, social partners have finally renewed the collective agreement for Italy’s services and tertiary sector. Valid from 1 April 2024 to 31 March 2027, the text is subject to approval by the workers’ assemblies. The previous collective agreement expired on 31 December 2019. As Donatella Prampolini, vice-president of Confcommercio, explains, the negotiations were complicated by the “profound economic and social impact of the pandemic crisis, geopolitical confl
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Article authors
Hélène Martinelli
Freelance