Italy: measures to protect delivery riders definitively adopted

The editorial team is offering you free access to this article
Start your free 1-month trial to access all our content

Adopted definitively by the Italian parliament on 31 October, the decree-law to regulate the work of meal delivery riders (see article n° 11336) finally creates a two-tier system. On the one hand, the new law (128/2019) modifies the framework that exists in Italy for so-called “ongoing and coordinated collaboration”, a hybrid status, also referred to as “para-subordinate”, whereby some of the protections of the regime for employed persons apply to “mainly personal and ongoing work services, of which the mode of execution is organised by the customer”, including when the work is organised by digital platforms. In essence, delivery riders for whom the work is their main job and who work on an ongoing basis, will be afforded protections under the aforementioned framework for collaborations and will no longer be considered independent workers. On the other hand, casual riders will remain independent, while benefiting from certain guarantees. The text calls on representative social partners to put in place collective agreements to define pay criteria. In the absence of a collective agreement, the remuneration cannot be based on the number of deliveries made: a minimum hourly wage must be established taking into account the minimum wage under collective agreements in similar sectors. In addition, a supplement of “no less than 10%” must be granted for deliveries at night, on public holidays or during adverse weather conditions. The provisions on pay will come into effect in one year’s time. The law also prohibits platforms from excluding certain delivery workers or limiting their work opportunities if they do not accept certain deliveries. The meal delivery platforms will finally be subject to workplace health and safety standards and will have to insure their delivery riders against accidents at work.

Do you have information to share with us?
What you absolutely must read this week
The essential content of the week selected by the editorial team.
See all
France: social conference on labour and pensions to proceed without main employers’ group
The preparatory meeting ahead of the social conference on labour and pensions, which is set to decide on the pension system model and the funding thereof, was held on 4 November at France's labour...
Spain: already well on the way to pay transparency?
Spain is preparing for the implementation of its national law transposing the EU Pay Transparency Directive, which will take effect on 7 June 2026. The legislation marks another step forward in...
5 November 2025
Italy: decree-law adopted to increase workplace safety
On 28 October, the Italian cabinet adopted a decree-law on health and safety at work, aimed at preventing and reducing accidents. The text addresses both the powers and actions of supervisory...
4 November 2025
Romania: parents of children with disabilities granted up to eight days of remote work per month
On 9 October, the Romanian parliament adopted a bill aiming to bolster support for parents of children with disabilities up to the age of 18. The legislation, which came into force on 12 October...
Most viewed articles of the month on mind HR
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Candice Guillot (Talan): “Our recruiters save just over 80 hours per year on administrative tasks thanks to AI”
Candice Guillot, group director of employee experience and HR performance at Talan (7,000 employees), outlines for mind RH her vision and strategy for introducing artificial intelligence at the...
20 October 2025
2
France: insurance sector becomes first to sign agreement on employment of older workers
On 25 June 2025, France Assureurs – the employers’ association for the insurance industry – and five representative trade unions signed the sector’s first three-year agreement aimed at promoting...
3
France: social conference on labour and pensions to proceed without main employers’ group
The preparatory meeting ahead of the social conference on labour and pensions, which is set to decide on the pension system model and the funding thereof, was held on 4 November at France's labour...