Italy: social partners in the insurance industry define guidelines for agile work in the future

Since the pandemic, 98% of Italy’s approximately 47,000 insurance sector workers have been working remotely. On 24 February, and in a bid to move beyond the smart working arrangements that emerged from the health emergency situation, (which were often reduced to teleworking arrangements), and to lay the foundations for cultural and organizational change, the ANIA employers' organization along with the First-Cisl, Fisac-Cgil, FNA, SNFIA and Uilca trade unions together defined guidelines on agile working. The agreement details the workers who will enjoy priority access to agile work. It also establishes the right to disconnect and provides a number of employee benefits (including meal vouchers even for remote working days and computer equipment provided by employers). These guidelines will serve as a reference for company agreements in the sector, and will be included as an appendix in the next collective agreement.
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The agreement states agile work ‘contributes to improving workers’ quality of life through work-life balancing and at the same time it promotes productivity growth and the achievement of results.’


Priority workers. Employers ‘may determine’ a percentage of agile work based on their needs. Companies will have to act and facilitate access to agile work for certain worker categories including complex family situations, parents, disabled workers, and employees who live far from their workplace. In p

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