Amazon and Macy’s tighten returns policies

Featured image of the article Amazon and Macy’s tighten returns policies
Publication

9 January 2024 à 12h28

Updated on 12 January 2024 à 18h01

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1 minute

Publication: 9 January 2024 à 12h28, Updated on 12 January 2024 à 18h01

Reading time: 1 minute

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Publication

9 January 2024 à 12h28

Updated on 12 January 2024 à 18h01

Reading time

1 minute

Publication: 9 January 2024 à 12h28, Updated on 12 January 2024 à 18h01

Reading time: 1 minute

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In the U.S.A. initiatives aimed at preserving e-commerce margins were stepped up over the holiday season. At Amazon, which already charges US$1 per return via UPS, the free delivery window has been reduced by 3 weeks for Christmas. In 2022, this window applied to purchases made between 11 October and 25 December but in 2023 it will only cover the period from 1 November to 25 December.

At Macy’s, online returns are now charged at US$ 9.99 for customers who are not part of the
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