U.S.A. Nordstrom tests an inventory-free store

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In early October 2017, the U.S. chain of department stores Nordstrom opened a small concept called Nordstrom Local (280 sq.m GLA) in Los Angeles (West Hollywood). It doesn’t offer clothes but an array of customer services, such as an in-store bar, manicures, on-site tailoring and stylistspulling together “a look” for visitors via an app. Tailors offer services for members of Trunk Club, a menswear retailer with personal stylists owned by Nordstrom since 2014, selecting fabrics and...

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