While Walmart and Target connected product catalogue to ChatGPT, Albertsons launches an AI agent on e‑commerce sites and hints at a future interface with OpenAI’s conversational platform.
In the U.S.A., 2 months after the development of agentic commerce made possible by the partnership between OpenAI and Stripe, the world’s 10th‑largest grocery retailer Albertsons (2024 net sales of US$80 billion, up by 2%) has deployed an AI agent. Available on e‑commerce sites of each of the brands from the Meals Hub page, this agent appears as a chatbot. Based on OpenAI models, the assistant can independently create a shopping list from a handwritten list that is uploaded, or from a recipe ph
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Article authors
Morgane Monteiro
Journalist
Journaliste économique pour mind Retail depuis 2024, j’analyse la transformation digitale du commerce.