Two Chinese online sales platforms, Ele.me and Meituan, have just adopted draconian measures that alert or forcibly disconnect couriers who work excessively long hours, with the aim of preventing the most serious forms of exhaustion.
With some of its delivery drivers working very long hours, e-commerce platform Meituan has launched a “fatigue management” system that it has just extended to several cities, and which works via the messaging application. After a certain length of time, generally more than 12 hours, delivery drivers are asked to take a break, and if they do not comply, the application will require them to disconnect from the service. Ele.me, a subsidiary of Alibaba dedicated exclusively to meal delivery, has de
…Do you have information to share with us?
Article authors
Éric Sautedé
Freelance