Barely a year after signing a landmark agreement in February 2014, both the privatized British postal delivery group Royal Mail and the CWU union appear, in Lionel Sampson’s (CWU) words, to have adopted their promised “fresh approach to industrial relations.”
Over and above an agreement to raise pay by 9.06% over three years, as well as a deal over pensions, plus social protection commitments including guarantees over not using zero-hours contracts (these guarantee neither pay nor work hours), the ‘Agenda for growth, stability and long-term success’ appears to have profoundly impacted industrial relations at the heart of the postal group. Lionel Sampson of the CWU stated “We have now a shadow operation board, composed of managers and unions...
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