The “best possible outcome for union organizations without a second of strike.” This is how Lando Maria Sileoni, leader of FABI, the majority union in the sector, qualified this agreement. Unions’ “sense of responsibility and constructive view” to “improve customer service and maintain employment levels,” combined with flawless unity and cooperation were ‘decisive’ to achieve this ‘extraordinary’ outcome, the signatories claim, in spite of extremely tense negotiations (see our dispatch No. 110231). Here are the key novelties contained in the agreement, which will be in force between January 1, 2012 and December 31, 2014 and affects 340,000 employees.
to “improve customer service and maintain employment levels,” combined with flawless unity and cooperation were ‘decisive’ to achieve this ‘extraordinary’ outcome, the signatories claim, in spite of extremely tense negotiations (see our dispatch No. 110231). Here are the key novelties contained in the agreement, which will be in force between January 1, 2012 and December 31, 2014 and affects 340,000 employees.
Pay conditions. In addition to an average €170 increase (divided in three – June 1
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