On November 10, Starbucks (2020 turnover of US$21 billion vs. US$23 billion in 2019) opened a new kind of store in Beijing, which combines the display of local art (an ancient wax printing technique called Batik) with the omnichannel services that have made it successful worldwide. It is located in the China World Trade Center, a shopping center owned by China Shi Mao Investment and Kerry Industrial Company. Leo Tsoi, CEO of Starbucks China, wants to develop this model of cultural stores, which
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