How to rethink online authentication to boost security and conversion

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Faced with an obsolescence of logins and passwords, online retailers are adopting new technological standards to secure a purchase journey. Between a strategic use of social login, a technological mastery of passkeys and “One Time Password” via e-mail and SMS, and a democratisation of biometrics and facial recognition, the challenge is to reconcile strong authentication with maximum fluidity to reduce both fraud risks and basket abandonment.

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