While in France, the "self check-out" system is denounced because it does not always allow people to pay in cash, in the USA, its inaccessibility for people with disabilities is criticised by associations.
In the U.S.A., self-service checkouts offers many advantages including saving staff costs and less space. In 2021, they served 30% of purchases in food stores, compared with 18% in 2018, according to a study by the FMI food industry group. Globally, 200,000 self-service checkouts have been installed at retailers in 2021, compared to 141,000 in 2019, according to research company RBR. Some players, such as Tesco, Auchan or Aldi, are now refurbishing without any traditional checkouts (with...
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