GRN: Please present Intersport’s omnichannel strategy…
Michaël Alimi: Intersport is a sporting goods retailer with 450 stores in France. We launched e-reservation in 2016 and ‘click & collect’ services in 2017. The goal was to transform digital demand into in-store traffic and sales. However, not every customer lives near an Intersport store, so in order to makes sales easy for them, we deployed home-delivery in two stages. We started delivering from warehouses and then directly from stores in 2
…You are reading this article thanks to your subscription to Mind Retail.
Explore new horizons by checking out our other verticals:
Do you have information to share with us?