In China, Meituan, an e-commerce and express delivery platform, launched a “tiredness management” system to deal with long working hours of couriers. After a 12-hour quota, delivery drivers receive a notification via a messaging application, inviting them to take a break. If they refuse, the application disconnects the worker from the service. The same applies to Ele.me, Alibaba‘s food delivery subsidiary since 2018. In August 2024, the firm developed a “tiredness reminder” system for...
Meituan and Ele.me force delivery drivers to rest
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