In July 2023, to counter the phenomenon of phantom stocks, Asda (sales of €27.2 billion in 2023, up by 7.1%) deployed the Retail Insight solution called InventoryInsight in 800 supermarkets. Based on AI and machine learning, the service uses data collected and analysed since the beginning of the collaboration with Asda in 2009. By detecting out-of-stocks and alerting teams to manually process the inventory file, 1.6 million units of phantom stock were removed from the inventory. This is an...
[mind Retail Exclusive] Asda reduces phantom stock by withdrawing 1.6 million products
According to our information, the British retailer Asda rolled out Retail Insight's latest solution in all its supermarkets. The grocer aims to reduce inventory errors, which are responsible for almost all “out of stock” issues.
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