To optimize maximum capacity of lockers, Mondial Relay (a subsidiary of Polish Group Inpost) relies on the app, launched in Poland and also in France in October 2022. “Downloading our app includes the opt-in of customer data such as e-mail and telephone number enabled for our 16,000 points of contact in France, i.e. 11,000 relay points and 5,000 lockers,” said Quentin Benault, General Manager. “When a user identifies himself via a QR code to pick-up an order, we know that a parcel has been...
[mind Retail Exclusive] With its app, Mondial Relay enhances locker capacity
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