As retailers struggle to retain staff amidst more volatile demands from consumers, tech platforms refining vendor businesses are innovating in all areas. These include task planning, messaging, e-learning, and H.R. management. For retailers, which solutions are used by LVMH, Longchamp, Chalhoub, Kiabi, Celio, Yves Rocher, Gamestop and Mobilier de France? For a digital publisher, what are future launches and investment priorities at Skello, Yoobic, Timeskipper, Partoo, Rise Up, Cegid and Simplifield? Our exclusive summary.
Key figures
– U.S.A.: 60.5% turnover in 2023 (Pedagog)
– U.K.: 57.3% turnover in 2023
– France: this rate is estimated between 30% and 50%, twice as high as the average turnover rate in France, which was 15% in 2021 (INSEE).
– In-store sales staff use an average of 12 different applications every day (Yoobic)
THE CONTEXT
Over the past 10 years, the retail sector has seen an increase in the number of “client facing” technologies, but
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