The Beijing-based online retailer JD.com is struggling with a staff exodus, following fierce market competition alongside a sex scandal in 2018 with Richard Liu Qiangdong, a founder and C.E.O. Although allegations were dropped, the share price fell. This forced JD.com to rethink the governance structure by moving to a collective leadership system without Richard Liu’s charisma. Without single responsibility, as often happens, the management now has difficulty agreeing on strategies. Three top e
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